Company Description

Salary: $60,000–$70,000 (based on experience)
Schedule: Monday to Friday | 8:00 AM – 5:00 PM

At Techo-Bloc, we move fast, solve problems, and deliver a level of service that stands out.

With 900+ employees, 9 manufacturing facilities, and 20+ locations across North America, our growth is driven by people who keep operations running smoothly every day.

This is not an admin role.
You’re at the center of the action — connecting clients, internal teams, and field staff.

If you like fast-paced environments, juggling priorities, and finding practical solutions, you’ll fit right in.

Job Description

What You’ll Do

You’ll be the main coordination point between clients, internal teams, and field service staff.

• Support & Coordination
  • Respond to client requests and manage support cases (warranty and non-warranty)
  • Coordinate with Sales, Customer Service, and Finance to resolve issues
  • Manage end-to-end complaint resolution
• Field Team Support
  • Schedule field technicians for on-site visits and installations
  • Coordinate timelines with internal teams and sales reps
  • Approve timesheets and manage basic field inventory

A Day in the Life

You’ll split your time between client support, field scheduling, and internal coordination.
Priorities shift quickly — you stay organized, responsive, and solution-driven. Over time, you’ll gain exposure to multiple departments and become a key player in daily operations.

Qualifications

What we’re looking for:

• Strong organization and prioritization skills
• Clear communication and problem-solving mindset
• Ownership and follow-through
• Team-oriented attitude

Requirements:

• Bilingual (French & English) — to support teams and clients across North America
• Comfortable with Microsoft Office
• ERP experience (asset, training provided)
• Customer service or coordination experience (asset)

Additional Information

Why People Love Working Here

• $60K–$70K salary + performance bonuses
• Monday–Friday schedule (no evenings/weekends)
• Strong team culture and support
• Career growth opportunities
• Group insurance & RRSP contribution
• EAP & telemedicine
• Training and development programs
• Employee discounts & referral bonuses
• Recognition events and team activities

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