Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.  

Job Description

The Assistant Patrol Director will support the Patrol Director with managing and assigning all bike patrol operations, to ensure the bike park and summer operations are maintained in an efficient, well organized, and enjoyable environment while consistently greeting and engaging our guests and prompting a fun and friendly atmosphere. Snowmass Bike Patrol is responsible for providing on-mountain first aid and transportation of injured guests to definitive medical care. Patrol is also responsible for ensuring all trails are marked and maintained to the highest standards to provide a fun and enjoyable experience for our guests and employees. This position reports to the Director of Patrol.

• Applications for this role will be considered on a rolling basis.
• The budgeted salary range for this position is $75,000 - $87,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus. 

Essential Job Functions/Key Job Responsibilities

• Assist Director in overseeing all aspects of daily operations of mountain, in coordination with department supervisors and leads. Responsible for teamwork and coordination of all Summer Ranger’s responsibilities and expectations as outlined in various patrol job descriptions
• Encourage and inspire opportunities to enhance guest experiences, and initiate guest contact
• Ensure open terrain is safe
• Have awareness of medical/legal consequences and the vulnerability of the company to possible litigation arising from the nature of the industry. Care and transportation of injured parties as necessary
• Assist with trail safety activities, sand conduct regular trail maintenance including preparing trail openings and closures
• Evaluate patroller performance throughout the season, support staffing decisions including hiring and termination, and ensure accurate employee pay, completion of ASC training, and assistance with scheduling as needed
• Maintain thorough knowledge of lift operations and evacuation procedures, participating in evacuations as needed, and possess a strong understanding of the mountain's trails, lifts, communication systems, traffic patterns, and potential hazards.
• Coordinate and communicate with other departments regarding issues and events impacting mountain operations, and collaborate with government agencies as required
• Lead or delegate staff training and evaluations, provide performance coaching as needed, and complete all related documentation in a timely manner
• Provide operational communication will all patrollers
• Collaborate with the Director to manage and plan the budgeting process, track spending, and annually update job descriptions

Qualifications

Education & Experience Requirements

• High school diploma or equivalent required
• Minimum of Outdoor Emergency Care or EMT with current American Heart Association CPR certification
• Minimum of 5 year as a patroller
• Expert skier in all terrain in all weather conditions
• Proficiency in setting up and maintaining remote weather stations.
• Minimum 2 years’ experience in a leadership role preferred

Knowledge, Skills & Abilities 

• Demonstrates expertise in the technical aspect of the job
• Ability to lead, manage, and mentor a team
• Complete knowledge of the Skiers Safety Act regarding marking of ski area boundaries and trail closures
• Current knowledge of tramway board regulations and state-of-the art evacuation techniques and equipment
• Proficient knowledge of industry trends and best practices 
• Knowledge of company policies and procedures 
• Ability to work in collaboration with others to achieve team goals 
• Follows all safety policies and procedures and exercises caution when working   
• Ability to develop strong working relationship with those contacted in the course of work 
• Ability to notice and address small discrepancies in work or customer feedback 
• Ability to engage with customers in a positive and helpful manner 
• Ability to work independently with minimal supervision, completing work at a high standard 
• Expert skier or biker in all terrain in all weather conditions
• Able to work in adverse weather conditions for extended periods of time

Additional Information

Work Environment and Physical Demands

• · Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
• · Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
• · Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Paid Time Off Programs 
• Paid Leave Programs 
• Employee Ski Pass and Dependent Ski Passes 
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster