The Opportunity

Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach to over 260 markets, ensuring simple and seamless eCommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfilment, delivery management, global returns, and payment processing.

We are looking for a Product Owner to work alongside our Data & Insights team, ensuring high-quality stories and requirements.

Our Product Owners need to understand the business issues and challenges of eCommerce, from online marketing to logistics. Working with internal team members and external customers, gather and assess product requirements, help prioritise them and communicate them to the development teams.

Responsibilities

• Gather product requirements
• Create well written user stories, including defining acceptance criteria.
• Work with Product Managers and Product Analysts to create supporting documentation for roadmap items.
• Prioritising stories and ensuring alignment with the Product Roadmap.
• Identify constraints and dependencies between Product Teams.
• Communicate and connect with other Product Owners and team members across various business functions.
• Support requirement refinement and delivery planning sessions.
• Leverage a variety of sources to help complete the requirement definition.
• Participate and support the demonstration of new features to customers and team members.
• Lead unplanned work without impacting committed, high priority deliverables

Requirements

• Bachelor or master’s degree or equivalent experience in a Computer Science, Engineering or Analytical field.
• Proven track record of working in the product delivery space in an agile/scrum environment, ideally 3+ years in a Product Owner role.
• Experience in or knowledge of retail eCommerce, order management or finance/logistics products is a plus.
• Experience working with external customers.
• Strong technical background and detail orientated
• Ability to understand, interpret and document data structures, data flows, and data models
• Familiarity with data visualization tools (e.g., Looker, Tableau, Power BI)
• Knowledge of data stewardship, metadata management, and compliance (e.g., GDPR).
• Scrum Certified Product Owner or SAFE 4/5 certified would be beneficial.
• Excellent problem solving, communication and organisation skills.
• Self-motivated and results driven with a high level of initiative and desire to get things done.
• Passionate about product development and willing to introduce change and challenge existing processes and procedures.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home.  
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

About us:

ESW is the leading global and domestic direct-to-consumer (DTC) eCommerce company, empowering the world's best-loved brands to create safer, simpler and faster shopping experiences for consumers all around the globe. ESW acquired Scalefast in June 2022, and the combined 1,300 person organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of company's development.

From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.

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