Fulfill the role of Receptionist at 360biolabs headquarters. Provide administration support and ensure the efficient operation of 360biolabs’ office areas. Assist the records management team with the organisation of paper and electronic records according to SOPs and industry quality standards.

Key Responsibility Areas

• The key responsibility areas (KRAs) are the major outputs for which the position is responsible and are not a comprehensive statement of the position activities. 

Office & Administration

• Provide administrative support for the Executive and Management Teams
• Welcome visitors and contractors to the company on arrival, direct them to 360biolabs hosts or contacts and support their visit as required
• Manage the main office phone line, direct enquiries and requests professionally and promptly
• Receive office deliveries and be the point of contact for office enquiries (coordination with Burnet Institute reception and Nikos concierge)
• Order and maintain stationery, office and kitchen supplies
• Coordinate catering and arrangements for onsite team events, meetings etc as requested
• General housekeeping of shared office, kitchen and meeting areas
• Assist managers and P&C with onboarding activities (e.g. staff calendar coordination and room bookings) for new team members
• Coordinate travel and accommodation bookings consistent with the Travel Policy
• Assist with the coordination of Occupational Health & Safety (OHS) and facility maintenance and administration
• Prepare, format and manage professional correspondence, reports, presentations, and documentation using Microsoft Word, Excel, and PowerPoint, Outlook, Teams and other desktop applications
Records Management
• Scan a variety of paper records
• Organise and file paper and electronic records
• Maintain, review and file high-quality records to levels consistent with relevant SOPs and industry expectations
• Data entry and data Quality Checks when required
Safety
• Attend all required safety training and ensure compliance to relevant internal processes and statutory requirements
Team Work
• Maintain high levels of communication with colleagues and productive relationships with service providers and other partners
Accreditation
• Adhere to ISO/IEC 17025, GCLP Principles, 360biolabs’ Quality Management System, and other requirements as per NATA Accreditation and regulatory guidelines relevant to support of the Records Management team.
Professional Development
• Attend meetings and training associated with the role and the work of 360biolabs

Key Selection Criteria

• Tertiary education in a relevant discipline or equivalent experience (Preferable)

Experience/ Knowledge/ Attributes

• Excellent organisational and time-management skills (Essential)
• Ability to work effectively as part of a diverse team (Essential)
• Excellent communication skills and willingness to learn (Essential)
• Experience with desktop computer applications and database entry (Essential)
• Ability to demonstrate impartiality and maintain confidentiality (Essential)
• Experience working in a quality-controlled environment preferably an accredited facility (Preferable)