Sr. Manager Partner Solutions - Amazon

Product Management
Nashville, TN

Overview:

Asurion is seeking a highly motivated Partner Solutions Senior Manager to join our broader Partner Solutions team. We are committed to exploring innovative approaches to expand our reach and provide new solutions to our partners and customers. The Partner Solutions Senior Manager is responsible for developing the product strategy and designing product constructs that solve complex problems for our partners, with a primary focus on Amazon. Join us on this exciting journey and be a part of something truly transformative!

What you'll do:

Strategy and Solution Design

• Utilize industry and partner information to understand Amazon's business problems, goals and pain points to develop full potential product solutions
• Collaborate with all enabling teams across all functions to build product solutions to ensure we leverage the best thinking in solution design
• Leverage a deep understanding of Asurion capabilities and financials across our Protection and Support Solutions
• Build innovative solutions for new categories including Pet, Small Business, and Home Services
• Partner with Partner Solutions team on selling in new concepts and showing the value of existing programs
• Team up with our Product Development teams in ideating new concepts and bringing them to market
• Collaborate with the partner on developing an online purchasing experience which maximizes sales conversion rate

RFP Leadership and Client Engagement

• Lead the response to RFIs and RFPs, serving as the primary driver of our proposal strategy
• Partner with Sales and Go to Market team to develop and deliver presentations and proposals
• Effectively demonstrate value of Asurion products and services with relation to partner pains/problems
• Shepherd new ideas through the Pricing and New Product Initiatives processes by serving as the voice of both Partner and Product
• Partner with Pilot team on pilot design and KPIs

Product Alignment

• Ensure success by liaising with the Product team to ensure constructability and scheduling
• Maintain a comprehensive understanding of the financial and operational levers for our entire product suite to inform management and roadmap efforts

Mindset:

• Intellectual curiosity -- deeply cares about the "why" and the "so what"
• "Can do" mentality. Willing to go the extra mile
• Persistence to overcome hurdles when solutioning new concepts
• Agility and tolerance for ambiguity when facing changing contexts and priorities
• Clarity of thought - can boil the complex down to key insights and draw conclusions about the "so what" for Asurion

Here's what you'll bring to the team:

• Strategic thinking: The ability to think strategically, develop a clear vision for the product or solution and rally stakeholders to realize that vision
• Business acumen: The ability to understand the financial implications of product and solution decisions and make data-driven decisions that maximize revenue and profit
• Strategic selling capability: Including ability to present complex concepts to Executive Leadership internally or with partners
• Collaboration: Strong team-player with proven ability to work effectively with and influence internal colleagues from all business functions and all levels
• Customer-focused mindset: The ability to keep the customer's needs and experiences at the forefront of all decision-making, ensuring products and solutions are designed to meet their needs and exceed their expectations
• Creativity: The ability to think creatively and generate innovative ideas for new products or solutions
• Problem-solving skills: The ability to identify and solve complex problems that arise
• Leadership: The ability to lead and motivate a cross functional team to achieve common goals and objectives
• Proven track record working in a high-growth, fast paced environment
• Exceptional interpersonal, verbal and written skills
• Proven ability in developing presentations and pitches which "tell stories"
• Strong analytical skills and ability to manage large scale projects/programs
• Strong skill levels in Excel and PowerPoint

Qualifications:

• Bachelor's Degree required; Master's Degree preferred
• 5+ years experience in one of the following areas: Product Management, Product Design, Brand Management, Consulting, Customer Experience, or Digital Marketing
• Ability to use data, industry trends and customer insights to create long term vision and go to market strategies
• Ability to present highly complex results and requirements at senior client levels
• Up to 10% domestic travel may be required