Care Coordinator (Medical Receptionist/PSR)

  • El Paso Physical Therapy Services
  • EL Paso, TX, us
  • 6mo ago
  • Full-time
  • On-site

Overview

El Paso Physical Therapy Services, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our West Office team! 

 

At El Paso Physical Therapy Services you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! 

 

Part Time (~up to 29 Hrs/Week)Salary:  $ 15.00  per hourClinic Hours: Monday - FridayClinic Address: 6151 Dew, Ste 300 El Paso, TX 79912

Bilingual Candidate desired!

Responsibilities

You’ll Achieve Success By:  

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

  • High School Diploma/GED required  
  • Basic office and customer service skills  
  • Previous experience in a similar role desired but not required
  • Bilingual Candidate is a plus!