Overview

The Job in a Nutshell:The Safety & Security Administrator is responsible for supporting Natural Grocers' initiatives and assists team leaders in video review, incident investigation/closure, and recommends strategy regarding safety and security of the Natural Grocers locations.

 

The base hours for this position are 9:00 AM - 5:30 PM Sunday through Thursday.

 

Due to the dynamic nature of the Safety & Security industry some flexibility in scheduling will be necessary to accommodate special projects and emergency response. This position does not involve any in-store security or loss prevention duties.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.11/07/2025

Responsibilities

Main Ingredients:

Understands and maintains strict compliance with the law and NGVC policies concerning safety, security, and loss prevention.

Resolves incidents involving safety, security, and loss prevention in the incident management tool.

Confirms gathered information by exporting and preserving video evidence.

Provides incident documentation and video footage of loss causing and injury incidents to upper management and peer departments.

Develops and maintains strong working relationships with other departments including but not limited to Operations, Human Resources, Facilities, and Finance

Assists Loss Prevention Manager in the surfacing, investigation, and resolution of loss causing incidents.

Participates in incident review of customer and Crew accidents and injuries.

Utilizes critical thinking skills and root cause analysis to effectively and timely resolve requests and investigations.

Ensures security cameras are functional and report repair needs to management.

Reviews security footage as needed.

Maintains department logs and reports.

Documents all Safety, Security, and Loss Prevention incidents as required.

Maintains extreme confidentiality of all departmental, confidential, or proprietary information.

This position will have minimal travel withing home market when necessary.

This position reports to the Loss Prevention Manager and supports the Safety and Security Department.

 

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

High School diploma and GED required

1 year’s previous retail loss prevention, asset protection, or Natural Grocers experience preferred

Basic knowledge of progressive loss prevention methods and shrink strategies

Must possess a friendly and professional demeanor

Must be detail oriented

Able to communicate effectively both orally and in writing for the purpose of public interaction and report writing

Ability to maintain strict confidentiality in all situations

Ability to operate and troubleshoot network camera systems

Able to work independently and make quick, sound decisions

Able to solve difficult situations

Must be able to implement solutions and resolution from both a local and global perspective

Must be available to work the set schedule for this role: 9:00 AM - 5:30 PM Sunday through Thursday.

Intermediate experience with standard PCs and business software (Microsoft Word, Outlook, Teams, Excel, etc.) required

Experience with video editing and file formatting preferred

 

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their manager and/or other Store Support Center manager that might not be listed in this job description.

Benefits

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

  

All Crew Members

• Birthday Bonus Pay 
• Vitamin Bucks (up to $2,080 earned as store credit annually) 
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure 
• Paid Nutrition Education 
• good4u Crew Member Discount  
• {N}power Program (customer appreciation and rewards program) 
• Regular, Scheduled Pay Increases  
• Advancement Opportunities and Career Development 
• Health and Wellness Program  
• Employee Assistance Program (EAP)   
• Employee Referral Program

 

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance 
• Paid Parental Leave  
• Paid Medical Leave (through company paid short-term disability insurance) 
• Company Paid Short-Term Disability Insurance  
• Company Paid Life Insurance 
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
• Retirement Savings Plan (401k) with discretionary Company Match  
• Healthcare and Dependent Care Flexible Spending Account (FSA)  
• Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Min

USD $23.00/Hr.

Max

USD $27.50/Hr.