Overview

Working with and reporting to the Assistant Vice President, Integrated Philanthropy Marketing, the Director, Philanthropy Marketing Strategy and Account Management provides leadership and strategic direction to a team of marketing account managers and strategists. This role will directly manage the leads for three account teams and provide strategic guidance to the fundraising teams in concert with account team members. The Director will ensure that the account management teams deliver high-quality, creative, strategic, cost-efficient service and will also have an individual portfolio of projects. Responsible for assisting the entire Division with reaching financial goals.  Internal title: Director, Philanthropy Marketing Strategy and Account Management

 

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

 

This position's work location is fully remote with occasional time on-campus in Brookline, MA. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).  

Responsibilities

• Team Management and Leadership: The Director, Philanthropy Marketing Strategy and Account Management directly supervises two Associate Directors and an Assistant Director. Provides daily management and leadership for the three account management teams. Ensures the account management teams deliver high-quality, creative, strategic, cost-efficient service. Helps to solve day-to-day problems the staff may encounter. Assists the account management teams to be strategic in all ways. Ensures the account management team strives for client service excellence with all Philanthropy contacts.
• Annual Planning: Support account management staff in the development of annual and multi-year marketing and communications strategies aligned with mission, strategic plan, and revenue goals.
• Marketing Strategy and Development: Directs account management teams to create successful fundraising and stewardship initiatives that engages constituents. Offers supportive new ideas and creative external marketing solutions to account management staff to consistently raise the bar and improve outputs and results year over year.
• Collaboration and Relationship Building: Collaborates with Senior Management, Philanthropy Communications, Creative Services, Account Managers/Writers, Digital Asset Manager, Digital Marketing and Division staff. Builds and maintains strong relationships across all fundraising and support units.
• Delivery Oversight and Operational Quality: Ensures projects launch on time/on budget with defined success metrics. Standardizes account management practices (intake, briefing, approvals, change control). Builds and maintains resourcing plans, optimizing utilization across account management teams. Reviews all team outputs, ensuring strategic alignment and adherence to brand, mission, legal and accessibility standards.
• Other Duties as Assigned: Owns special projects as they arise. Pays close attention to operating within acceptable levels of cost of funds raised. Supports the planned Comprehensive Campaign as assigned.

SUPERVISORY RESPONSIBILITIES:

• This position supervises three (3) staff: one (1) Assistant Director and two (2) Associate Directors.

Qualifications

Minimum Education:

High school diploma or equivalency required; Bachelor’s degree preferred.

 

Minimum Experience:

8+ years of relevant work experience.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Marketing and advertising: integrated campaign strategy, audience segmentation, brand positioning, creative development, content and email marketing.
• Stakeholder leadership and relationship management: executive-level rapport, expectation setting, issue de‑escalation, and stakeholder alignment.
• Management: Superior management skills.
• Customer Service: Exceptional customer service skills and ability to effectively work with wide audiences, including the highest level of Dana-Farber constituencies.
• Organization: Excellent organizational skills. Ability to manage multiple projects simultaneously.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

 

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

 

Salary: $156,794 

 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. 

 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

 

EEOC Poster

 

#LI-Remote