Overview

Pay: $17.00 - $20.00

Schedule: Monday- Thursday 7:00am - 4:00pm and Friday 7:00am - 1:00pm

Location: Indianapolis, IN 

 

Werner Orthodontics, an affiliate of Chord Specialty Dental Partners, is looking for a high-energy, personable team member to serve our patients as an Patient Services Representative!

 

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed
• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Qualifications

• Motivated and willing to learn on the job
• Front desk experience in a fast-paced environment
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

 

 

What We Offer

 

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

 

Werner Orthodontics was formed by Dr. Greg Werner with a desire to make a difference in his home town of Greenfield. His vision was to create a company that positively impacts the lives of children. Today, Werner Orthodontics serves the Greenfield and Indianapolis areas providing a wide variety of orthodontic care. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND