CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:

If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.

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Provide an exceptional retail experience and create a welcoming and hospitable experience for each guest.

What You Can Expect

• Provide friendly, knowledgeable assistance and product education to gift shop customers.

• Operate the retail POS system to process sales accurately and efficiently.

• Handle cash transactions with precision and integrity.

• Restock shelves, rotate merchandise, and maintain organized displays.

• Perform light cleaning to ensure a welcoming shopping environment.

• Operate bottle engraving equipment (training provided).

• Answer incoming calls promptly and relay messages accurately.

• Assist with floor resets and seasonal merchandising changes.

• Complete opening and closing procedures as assigned.

• Monitor supply levels and report needs to management.

• Communicate inventory questions and requests to the inventory specialist.

• Maintain a clean, visually appealing gift shop floor presentation.

• Take customer orders and process transactions quickly and professionally.

• Support inventory management, including cycle counting.

• Resolve minor customer concerns with courtesy and professionalism.

• Assist with shipping and receiving tasks.

• Perform other duties as assigned to support team success.

What You Bring to the Table

• Age 21+ with high school diploma or equivalent

• 1+ year retail experience; strong customer service skills

• Flexible schedule (weekends, holidays, some evenings)

• Experience with retail software and cash handling

• Strong communication, math, and problem-solving skills

• Ability to lead by example and uphold company values

• Team-oriented, accountable, detail-focused, and self-motivated

• Physical ability: lift 25 lbs regularly, up to 100 lbs with assistance

• Friendly, welcoming attitude

What Makes You Unique

• Retail Pro proficiency

• CorelDRAW experience

• STAR Training Certification

Who We Are:
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
 

What We Offer:
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce. #LI

Requisition Type:

Employee

Management Level:

Operations

Global Job Level:

T1

Number of Openings Available:

1