Sr. Aftermarket Account Manager
- Dematic Pte Ltd (ILD-SGP)
- Grand Rapids, MI, United States
- 8mo ago
- Full-Time
- On-site
What We Offer:
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
What You Will Do In This Role:
Develops and implements account plans and pursues long-term, customer valued relationships based on an account strategy that drives revenue growth, account profitability, retention, and customer satisfaction/loyalty.
Finds opportunities based on the account plan to improve customer’s safety, productivity, and performance, develops solutions with our internal teams, performs customer presentations articulating the value proposition of product/solution/service offerings.
Negotiates and closes sales with the customer
Manages issues and maintains the account relationship on an on-going basis
Maintains an up-to-date pipeline of business within our CRM platform to exceed sales quotas
Provides management with suggestions for improving volume, market share, and price levels.
What We Are Looking For:
BS/BA in related discipline, advanced degree, or related experience.
Expert understanding of Mechanical systems of intralogistics equipment (total facility flow through the sub-systems and operations), Advanced understanding of Controls; Intermediate understanding of Software
15+ years of professional experience and 10+ years of successful experience in complex solution sales in a B2B role
Able to multi-task and work in a high-growth, fast-paced and deadline driven environment optimally.
Willingness for business travel up to 75%.
Excellent verbal and written communication skills.
High degree of proficiency in MS Office Suite; Proficiency in Salesforce or other CRM.
Training in strategic selling methodology
Experience in the logistics or manufacturing/automation industries
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