At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

We are looking for a dynamic and creative individual to join our team as a Decorating Studio Host at our award-winning tourist destination, World of Wedgwood.

World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, based in Barlaston (just 5 minutes from Trentham).

Decorating Studio Host

Reporting to the Creative Studio Manager, you will welcome and engage guests, encouraging their participation in our creative decorating activities, ensuring they get the most from their visit and enjoy an extraordinary and memorable pottery painting experience in our Decorating Studio.

The Decorating Studio is part of the Creative Studios at World of Wedgwood, where we deliver pottery painting, wheel throwing experiences, and creative workshops.

In addition, you will support the smooth running of the studio by:

• Welcoming guests and supporting them throughout their visit

• Processing transactions and operating the till

• Taking drinks orders and collecting them from the Tea Room for guests

• Supporting the cleaning and upkeep of the studio environment

• Replenishing and organising creative materials and supplies

• Using the booking system to manage bookings, guest correspondence and enquiries, and accepting bookings where possible

• Supporting the recording and tracking of pottery painting items

• Supporting the wider Creative Studio team to deliver an excellent guest experience

About You
Our ideal candidate will:

• Have an artistic and creative flair

• Be confident delivering excellent guest service and engaging with all guests

• Be friendly, approachable, and positive with a ‘can-do’ attitude

• Communicate effectively and work well as part of a team

• Have strong time management and organisational skills

Hours of Work

19 hours over 4 days per week – typically a Saturday and three weekday afternoons – with flexibility to increase hours during peak school holiday periods. Weekend hours are 9:30–17:00 and weekday hours are currently 13:00–17:00.

Please note this role involves interaction with children, young people, and vulnerable adults. Successful applicants will be required to complete a Disclosure and Barring Service (DBS) application.

What We Can Offer You

• Free on-site gym (accessible 24 hours a day, 7 days a week)

• Flexible holidays

• Free on-site parking

• Staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio

• Pension scheme

• Employee assistance programme

If you want to work for a global lifestyle company and a gold award-winning tourist destination that celebrates creativity and luxury, we’d love to hear from you!

Last day of application:

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.

Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Other benefits: Free onsite parking

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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