If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose

The primary purpose of the ACH Support peak time position is to learn the most basic functions of the department so that support may be provided during peak periods of activity. Learns how to effectively support and assist senior department employees.  Learns the fundamentals of returning Federal Benefit Payments after a member’s death and how to navigate within PEP+.

Responsibilities

75 % Processes death notifications from branch, Profile report, and Death Notification Entries from US Treasury.

15% Research death notifications that are more than 90 days past the death of a member.

10% Scan return mail and ACH Support documents.

Required Education

HS Diploma or GED

Required Knowledge, Abilities, and Skills

Applicant should be willing to work Monday through Friday between the hours of 8:30 am through 5:30 pm.                  

Must be able to cooperate and collaborate with coworkers.

Must be cordial in all interactions with members and coworkers.

Must be willing to engage in ongoing training and professional development.

Must adhere to the work schedule and attendance policy established by manager.

Desired Knowledge, Abilities, and Skills

Should have basic computer skills.

Should have high level of self-control, communication skills, professionalism, confidentiality, and organization skills.

Special Position Requirements

Sitting for prolonged periods

Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.