If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Responsibilities

50%: Process loan closing documents on the loan origination system, utilize document repositories for loan file documentation, utilize the secured site for uploading and downloading closing documents. Review insurance, taxes, and additional documents for accuracy and to address escrow related issues. Ensure regulation disclosure timing requirements are met. Maintain an active pipeline while completing loan review and processing. Expected to complete a designated number of loan files daily to maintain department service level expectations.

20%: Maintain working knowledge of department duties related to reporting and loan funding. As assigned, work reports and follow-up with appropriate parties to obtain required loan documentation, review loan documentation to ensure accurate funding setup, complete required steps related to closing agent approval.

20%: Knowledgeable on the Credit Union’s lending policy and federal regulations related to real estate secured loan closings. Communicate with Credit Union personnel and closing agents to ensure compliance with closing instructions. Work with other internal departments to ensure all loan file documentation has been received and reviewed to facilitate a timely closing.

10%: To properly support other internal departments and closing agents, respond to phone calls and emails in a timely and complete fashion.

Qualifications

HS Diploma or GED

Required Relevant Experience

2 years

Required knowledge abilities and skills

-Must be professional and courteous in all interactions with closing agents, co-workers, and members.

-Must possess strong verbal and written communication skills, problem solving ability, and critical thinking skills.

-Must be able to cooperate and collaborate while working within a team and exemplify a helpful attitude to successfully provide assistance to others as needed.

-Must possess an independent work ethic along with time management and organizational skills.

Desired education, experience, knowledge, abilities, and skills

-Direct loan closing experience or equivalent industry knowledge.

-Familiarity with real estate secured compliance guidelines and federal regulations, e.g., TIL-RESPA, HMDA, ECOA, UDAAP, GSE

-Experience with related operations systems, i.e., Mortgagebot, CLOS, Workday

Job Environment

In office setting with possible hybrid opportunity

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.