Overall responsibility to coordinate, support, train, assist and facilitate all aspects of the quality system. 

What you’ll be doing:

• Coordinates and participates in activities as outlined in the quality management system.
• Supports site management in efforts to achieve customer requirements and quality objectives.
• Compiles, analyzes, and reports quality and operational performance metrics.  
• Responds to quality issues from all levels.
• Performs internal quality audits as necessary and participate in third-party audits. 
• Conducts or assures first piece validations are performed at the plant.
• Perform other quality related activities such as inspection, testing, gauge calibration or sampling of materials.
• Manage document control and retention activities in IQMS, including SOPs, forms, and work instructions.
• Scan quality documents into designated folders, ensure current revisions are accessible, and maintain Mastercard files.
• Provide guidance to employees on proper document usage, recordkeeping, and compliance with quality procedures.
• Support validation of product and process specifications at the plant level.
• Create Certificate of Analysis and Certificate of Conformance for customers.
• Reviews incoming raw material and supports the disposition of the materials.
• Quarantine nonconforming products in accordance with the inspection control plan.
• Investigate customer feedback, RMAs, and other quality-related events to identify root causes and corrective actions.
• Facilitate special projects, including qualifications, testing activities, and documentation of results.
• Communicate the company’s quality system requirements effectively to both customers and internal staff.
• Analyze SPC data to identify trends and recommend improvement opportunities based on findings.
• Carries out additional tasks and responsibilities as needed to support departmental and organizational objectives.

This position is located out of our Huntley, IL Facility and 100% onsite

We’d love to hear from you if:

• 2-year or 4-year degree
• 3-5 years experience
• Good verbal and written communications skills; proficiency in the following software: Word, Power Point, Excel