Compensation Range:

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

If you're passionate about making a difference, apply today to join us in serving the community!

Job Description:

JOB SUMMARY

• This is a full-time position in the Intellectual and Developmental Disabilities (IDD) Administrative Entity (AE) Unit of Lancaster County Behavioral Health/Developmental Services.

• This employee must possess both programmatic and quality management skills.

• This employee will use the Home and Community Services Information System (HCSIS) Data Base and internal databases and/or documents for quality management activities. These activities involve monitoring and reporting information related to AE Oversight activities, Provider Qualification and oversight, Quality Management, Risk Management and Incident Management.

• This individual will be working with  Support Coordination Organizations (SCO) as well the Office of Developmental Programs (ODP), the Department of Human Services (DHS), Providers of IDD, IDD consumers and family members.

REPORTING RELATIONSHIPS

• This position reports to the Director of the Intellectual Disabilities Department and supervises three  (3) Program Planner/Evaluators.

ESSENTIAL JOB FUNCTIONS

• Supervision and training of Program Planner Evaluator(s) responsible for: Provider Quality Assurance and Improvement (QA&I), Provider Enrollment and Qualification, Incident Management Certified Investigations, Independent Monitoring for Quality (IM4Q), Health Care Quality Unit (HCQU), Quality Management activities, Training, Public Outreach, file review/quality assurance, SCO quality assurance and Risk Management

• Act as a tertiary Incident Management Certified Investigator and perform all related duties

• Act as the back up point person for consultation on Adult Protective Services (APS) investigations

• Complete management approvals of investigation reports in EIM

• Development, analysis and dissemination of monthly and quarterly reports related to various incident management, risk management and quality management requirements. 

• Provide back-up to Program/Planner Evaluator II in processes related to AE Quality Assurance and Improvement and  and Self-assessment

• Act as a tertiary OBRA point person

• Collect, analyze and distribute data reports from Datawarehouse, docushare, EIM, HCSIS and internal systems according to established timelines

• Serve as a point person for Health Risk Screening Tool activities

• Complete provider risk assessment activities

• Develop and monitor the AE quality management outcomes and work with the SCOs to coordinate a joint quality management plan

• Facilitate quality management meetings

• Complete sample file reviews for quality assurance and compliance

• Facilitate and coordinate training for providers, families and Support Coordination staff

OTHER SPECIFIC TASKS OR DUTIES

• Facilitate the Human Rights Committee

• Oversee IDD related quality management projects/initiatives/programs

• Oversee and coordinate the Administrative Review process for Certified Investigations

• Oversee and coordinate Peer Review process for Certified Investigations

• Provide consultation and education as needed to IDD providers, SCOs, community agencies and the public regarding the IDD systemProvide back-up to the IDD Program/Planner Evaluator II in the planning, implementation and monitoring of all services to persons with IDD

• Routinely provides own transportation to and from consumers’ homes, meetings, outreach visits, and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations

• Completes other duties as assigned

MINIMUM QUALIFICATIONS 

• One year as a Program Planner/Evaluator; or

• Three years of professional level experience in the field of mental health, intellectual development, developmental disabilities; and a bachelor's degree; or

• Any equivalent combination of experience and training

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the principles and practices of intellectual and developmental disabilities program planning and development as it relates to the implementation of direct services and operational procedures.

• Knowledge of modern basic management principles and practices.

• Knowledge of current social, economic, and health problems and resources as it relates to the field of intellectual and developmental disabilities.

• Knowledge of the basic principles and methods involved in working with socially maladjusted or physically or mentally disabled adults and/or children.

• Knowledge of the structure, organization, and methods of public and private intellectual and developmental disabilities agencies and institutions.

• Knowledge of the principles and methods applied to collecting, reviewing, analyzing, and interpreting statistical data.

• Knowledge of federal, state and county legislation, policies and procedures related to the intellectual and developmental disabilities delivery system.

• Ability to analyze and evaluate program plans and operations and make recommendations leading toward policy and method determination.

• Ability to aid in the development and coordination of intellectual and developmental disabilities program plans.

• Ability to establish and maintain effective working relationships with departmental staff and other agencies.

• Ability to make clear and pertinent statements, orally and in writing.

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

• Must pass pre-employment drug screening test.

• Must have acceptable background check that includes FBI Clearance, PA State Police criminal history and ChildLine clearances. Clearances are required prior to the start of employment and may not be more than one year old at time of employment.

• A valid driver’s license and acceptable driving history in accordance with County policy.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in a busy and open environment.

• Must be able to routinely provide own transportation to and from consumer's homes, meetings, outreach visits and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations.

• This position has been identified as having the potential for exposure to Hepatitis B.  Access to training and a voluntary vaccination against Hepatitis B are provided.

The County of Lancaster offers comprehensive benefits to our employees.  Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.