Primary Location:

UofL Health-Hand Care Chamberlain Pointe

Address:

4642 Chamberlain Lane
Suite 202
Louisville, KY 40241


Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose
This position will function in a fast paced medical setting, specializing in one or more areas of medical care. The ideal candidate will demonstrate professionalism and excellent communication skills to foster and contribute to a collegial environment, with the primary focus of providing outstanding care to our patients and their families
 

Essential Functions:
•    Facilitates an exceptional patient care experience by ensuring and assisting patient flow within the office, attending to needs of patients, their families and medical staff
•    Prepares patient for physician visit: obtains and documents appropriate vital signs and health history information in Electronic Health Record (Allscripts)  
•    Clinical duties may include:  Checks vital signs, Give injections (including immunizations), Medication administration, breathing treatments, dressings, vision/hearing testing, suture removal, patient education and assisting physician with procedures, Distributes/educates regarding home spacers and nebulizers
•    Documents, records, and reports necessary patient information
•    Laboratory testing may include: Specimen collection (including finger sticks/venipuncture), documentation, recordkeeping, and reporting and telephone and walk-in triage

Other Functions:
•    Assist patients with any paperwork necessary for the visit 
•    Assists with follow up calls to families regarding visits/procedures
•    Checks and maintains Crash Cart chart
•    Provides excellent, clear documentation in every area of the office.  All documentation is done in the Electronic Health Record, either by entry or by scanning documents
•    Works closely with physicians to ensure patient and family needs are met in an expeditious manner
•    Performing laboratory tests
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    Graduate of an accredited RN program (required)
Experience: 
•    Minimum of two years’ clinical experience (required)
•    Experience in a physician’s office or hospital setting
Licensure:
•    Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (required)

Certifications:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
•    Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively- anticipates and plans for problems before they arise; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism  
•    Role models strong work ethic – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions, as needed, to ensure optimal outcomes
•    Displays strong interpersonal skills– can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; displays self-awareness and emotional intelligence, exercises sound judgement
•    Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome

Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:  
•    Able to critically think through complex patient situations, process improvements, evidence-based practice
•    Able to assist others in developing clinical reasoning skills
Computer Skills: 
•    Must have the ability to learn and use the electronic documentation system appropriately
•    Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health