Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Description

Program Manager (Flex GE)

The Program Manager is responsible for directing the success of assigned Division of Continuing Education (CE) and academic programs. The Program Manager coordinates with CE operational functions to ensure programs deliver educational excellence consistent with the BYU Mission. This position also promotes the support and active engagement of BYU administration, colleges, and departments, which support the program, facilitating regular communication and coordinating program activity. The position works closely with the Associate Director of Classroom and Continuing Education Classroom Programs (CE CP) to determine class offerings and works closely with the Director of Continuing Education Classroom Programs (CE CP) to determine strategy and program budgeting.

What you’ll do in this position:

Manage the success of assigned academic program(s)

• Drive program growth and innovation through results tracking, data analysis, and KPI reporting.
• Update academic program plans as needed.
• Lead all program management, marketing, positioning, messaging, and assessment efforts.
• Engage regularly with customers to ensure program relevance.
• Manage budgets for profitability and operational efficiency.
• Develop and present program roadmaps to BYU leadership to secure support.
• Address program challenges and build necessary backing.

Coordinate with departments

• BYU Aims: Ensure CE CP programs are spiritually enlightening, intellectually enlarging, character building, and promote lifelong learning.
• Customers: Ensure customer satisfaction with CE CP program quality, results, and value.
• BYU Partnerships: Work with Associate Director to ensure BYU entities are supportive and engaged.
• Finances: Stay within budget; coordinate with Director to keep programs self-sustaining and on target financially.
• Program Management: Share program processes within CE and consult as needed.

What qualifies you for this role:

Required

• A firm commitment to the mission of BYU
• Bachelor’s degree
• 5 years of related work experience OR the equivalent combination of education and experience.

Preferred

• Master’s degree in business, education, or instructional design
• 7 years of experience in higher education or related field.
• Excellent business judgment in communicating with faculty and department chairs, understanding customer needs, and specifying product/service requirements.
• Excellent presentation skills in simplifying the complex and building/sustaining executive sponsorship.
• Proven ability to influence cross-functional teams without formal authority (i.e., resources reporting to other managers and organizations).
• Advanced computing skills in statistical, forecasting, and data analysis tools.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 54

Typical Starting Pay: $81,686 - $106,086

**If the job has a post-end date, the last day to apply is the day before. If the job doesn’t have a post-end date, the job could close at any time on any day**

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!