Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Technology Surplus Online Sales Supervisor - part-time/28 hours per week

While ensuring operational alignment with institutional policies and industry best practices.

The Technology Online Sales Surplus Supervisor oversees day-to-day operations within BYU’s Technology Surplus program, including Receiving, Data Sanitation, Sales Preparation, eBay operations, and Online Resale. This role supervises student employees, ensures compliance with ITAD standards, maintains accurate inventory records, and drives process improvements that support safety, efficiency, and customer service. The supervisor assists in pricing and logistics planning

What you will be doing in this position

Customer Service

• Assist online sales customers with item and process inquiries
• Resolve escalated customer or buyer issues (eBay, etc...)
• Supervise Operational Activities
• Ensure that the procedures of our Online Sales areas are being followed and improved.

Train, mentor, and schedule 3+ student employees

• Monitor workflow from Receiving, Sales Prep, and Online sales/eBay
• Implement and document operational improvements
• Ensure quality control of items processed for sale

Market awareness and Pricing

• Research resale value trends for IT equipment
• Maintain competitive and compliant pricing strategies
• Update pricing guidelines for student employees

Inventory

• Maintain accurate inventory counts in the tracking system
• Oversee storage space utilization and overflow management
• Ensure equipment is tagged and categorized correctly, and is easy to locate

Risk aversion and compliance auditing

• Conduct regular audits of online sales workflows to ensure efficiency and sales compliance.
• Identify compliance gaps and implement corrective actions to minimize operational, logistical, and legal risks.
• Train student employees in approved eBay and other online sales practices.

Safety practices

• Enforce warehouse safety policies and proper lifting and storage procedures
• Perform periodic process, equipment, and storage area safety inspections

What qualifies you for this position

Minimum education/experience required:  

• High School Diploma with some college, such as an associate’s degree or higher, or 2+ years experience in one or more of the following areas: Warehouse Operations, Inventory, Retail, Online Sales, or Computer management/repair
• Basic Computer troubleshooting knowledge
• Experience supervising and training others

 Preferred:

• Bachelor’s degree (Business, IT, Supply Chain, etc.)

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!