Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Title: Community Aide

Job Summary

• The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after-hours lockout assistance, and completing assigned operational and community-related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

What you'll do in this role:

Community Support & Resident Engagement

• Work to build a cohesive and welcoming community among residents
• Be available to residents to answer questions and provide guidance
• Meet new residents, explain housing policies, and distribute mail keys
• Serve as a positive example of BYU standards and Student Family Housing guidelines

Policy Compliance & Inspections

• Conduct weekly walkthroughs of assigned areas
• Check stairwells, balconies, landings and common areas for compliance
• Work with residents using an educational approach to resolve concerns
• Perform winter semester wellness and safety inspections of apartments

Event Support, Communication, & Area Coordination

• Attend required trainings and staff meetings
• Assist with housing events, activities, and community communication
• Post notices, flyers, and maintain bulletin boards as needed
• Coordinate area clean-ups and seasonal snow removal efforts

Administrative & Office Support

• Assist Student Family Housing management with assigned administrative and operational tasks
• Support office operations during peak periods, staff absences, or special projects
• Perform other housing-related duties as assigned by management

After-Hours Lockout & On-Call Assistance

• Respond to after-hours calls during assigned on-call shifts
• Verify residents identity using housing systems
• Meet residents at designated locations and issue temporary keys
• Log key usage and report activity for next-day office follow up

Safety, Security, & Independent Decision-Making

• Perform duties independently during overnight, weekend, and holiday hours
• Follow all housing safety, access, and confidentiality policies
• Drive housing vehicles when required between housing areas
• Report incidents and concerns to housing management

What qualifies you for this role:

Minimum education/experience required:  

• No formal education is required
• Must be eligible to live in BYU Student Family Housing
• Ability to work independently and responsibly
• Availability for occasional overnight, weekend, and holiday on-call shifts
• Legally eligible to drive in the United States

Preferred:

• Prior housing, community leadership, or customer service experience
• Familiarity with BYU policies and residential housing environments

What we offer in return:

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!