Commercial Sales Representative
- Mattress Firm, Inc
- Virtual
- 5mo ago
- Full-Time
- On-site
...
Title: Commercial Sales Representative
Exempt Status: Non-Exempt
Management Level: Individual Contributor
Reports To: Senior Manager, Outside Sales
Job Summary: Join Mattress Firm, America's most trusted authority on sleep and be part of our noble purpose to help people sleep well to live well. We are seeking a dynamic and results-driven Commercial Sales Representative to join our team. This role is ideal for a B2B sales professional who thrives in a fast-paced environment and enjoys managing the entire sales cycle-from prospecting to closing deals.
Essential Responsibilities
- Training: Complete all assigned training modules and certifications prior to assigned due dates.
- Prospecting & Lead Generation: Identify and research potential clients using prospecting tools such as ZoomInfo and execute cold outreach via phone and email. Follow up on cold and warm leads.
- Consultative Selling: Understand client needs and pain points, offering tailored solutions that align with their business objectives.
- Prospective Client Meetings: Conduct engaging product and service offering meetings to decision-makers and key stakeholders.
- Proposal Development & Negotiation: Prepare proposals, negotiate rates, and close deals while maintaining profitability.
- Account Management: Build and maintain strong relationships with clients, ensuring satisfaction and identifying upsell/cross-sell opportunities.
- CRM Management: Keep accurate records of sales activities, pipeline status, and customer interactions using HubSpot Sales Hub CRM.
- Market & Competitor Analysis: Stay updated on industry trends, competitor activities, and customer challenges to refine sales strategies.
Non-Essential Responsibilities
- Completes assigned training and learning materials as required for advancement opportunities.
- Participates in company training classes to remain current on products, offerings, and programs.
- Follows open and closing procedures.
- Manages Open Orders daily to reserve stock.
- Assists in the administrative functions of the department.
- Reviews data and performance with supervisor on a weekly, monthly and quarterly basis.
- Proposes and implements standards of customer service.
- Performs data entry and responds to inquiries.
- Completes other projects and special assignments as requested by supervisor and manager.
- Develop and maintain key accounts.
- Work with vendor partners and logistics to ship large orders.
- Follow leads from field and corporate support.
- Provide prompt and concise quotes to prospective clients.
- Execute company initiatives and other activities requested by supervisor
- Updates job knowledge by participating in educational opportunities
- Contributes ideas on ways to optimize or improve the team, the department, and the Company
Education
- High School diploma or equivalent preferred
Professional Experience
- B2B Sales Experience required
- Experience in the furniture industry is a plus.
- Experience using prospecting tools such as ZoomInfo
- Experience with the HubSpot CRM
Skills List
- Adapts to new situations, changes, and shifts strategies to meet different types of challenges
- Organizing and Planning time between specific activities
- Effectively manages and resolves conflict in a positive way
- Skillful in compiling, organizing and using data to enhance planning and effectiveness.
- Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc.
- Returns phone calls and emails in timely manor
- Knowing when to initiate communication and respond
- Mindfully hearing and attempting to comprehend the meaning of words spoken by another person
- Skilled in initiating, structuring and carrying out steps to complete projects and tasks
Competencies
Knowledge
- Microsoft Office Products
Licenses and Certifications
Physical Demands
Office Environment
- Sitting for up to 8+ hours
- Standing occasionally
- Walking occasionally
- Talking frequently
- Hearing Frequently
- Usage of hands and fingers
- Reaching with hands and arms
- Occasionally Working Alone
- Store Maintenance/ Cleaning
Scope
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.