Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. 

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The (REMOTE) Digital Marketing Manager is a key contributor on cross-functional working teams managing site marketing for mattressfirm.com and sleep.com. The Marketing Manager is tasked with translating the overarching marketing strategy into actionable plans to develop site content that drives store intent, engagement, and conversion. The position collaborates with cross-functional teams and initiatives, providing marketing recommendations and content roadmaps to ensure the sites have a consistent and exceptional brand and customer experience. 

Essential Responsibilities 

• Manage a unified brand vision for mattressfirm.com and sleep.com along with proprietary digital tools. 

• Implement strategies that increase traffic and engagement, enhance brand visibility, and drive online sales. 

• Partner with cross functional teams to proactively identify omnichannel opportunities to drive content and experiences that prioritize key audience segments, brand differentiators, and RTBs to drive deeper engagement. 

• Work closely with digital merchandising teams to enhance product marketing with multimedia content, improving product visibility and customer interaction. 

• Develop roadmaps for evergreen content that drive long-term organic traffic. 

• Participate in creative development and content production, including video. 

• Manage brand creative on the websites and digital products, ensuring that the brand image is consistently represented across digital retail touchpoints. 

• Identify opportunities for evaluating content and messaging effectiveness with Consumer Insights and/or Data & Analytics teams. 

• Plan quarterly and annually for site marketing initiatives and forward plans, ensuring alignment with overall business goals. 

• Work with internal core service leaders and project managers to ensure that our marketing strategy is executed on time, within budget, and is successfully driving business goals. 

• Complete all required training modules and certifications prior to the due date. 

• Ensure all safety policies and procedures are followed to ensure a safe work environment for all. 

• Communicate professionally with all internal and external contacts. 

• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. 

• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations. 

• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy. 

Non-Essential Responsibilities 

• Develop and leverage connections in the digital commerce vendor community to stay current with leading developments in the industry. 

• Stay current with the latest digital commerce marketing trends and technologies to drive innovation and stay ahead of competitors. 

• Execute Company initiatives and other activities requested by supervisor. 

• Update job knowledge by participating in educational opportunities. 

• Contribute ideas on ways to optimize or improve the team, the department, and the Company. 

• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. 

Education 

• Bachelor's Degree in Marketing, Digital, Communications, or related field, or equivalent experience preferred 

Professional Experience 

• 4+ years professional experience, preferably in the retail sector. 

• Experience in digital brand management, digital marketing, and content strategy. 

• Experience using consumer research, audience segmentation, and insights to inform customer-centric marketing strategies. 

Skills List 

• Able to facilitate coordination of cross-functional initiatives. 

 
Competencies & Knowledge 

• Knowledge of marketing principles, strategic planning, and digital marketing for websites. 

• Understanding of content strategy, product marketing, and content creation. 

• Familiarity with website operations and product management. 

• Working knowledge of data analytics, as applied to marketing, to inform data-driven decisions and evaluation. 

• Understanding of ecommerce best practices, user experience principles, and project management. 

California Residents  

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.  

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