Mailing & Fulfillment Team Leader
- LinkActiv LLC
- LinkActiv - Guaynabo
- 6mo ago
- Full-Time
- On-site
...
LinkActiv Group
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Mailing & Fulfillment Team Leader position is a Full time, Temporary position.Job Title:
M&FF Team Leader
Employment Status
Regular, Full Time
Pay Rate Type
Hourly
Exempt/None Exempt:
Non Exempt
Summary
Provide support to the Mailing Supervisor and/or Coordinator in the operation, verify production and quality in the sellers' orders. Maintain control of mail deliveries and clarify doubts. Respond effectively to difficult situations and make the Company's concerns a priority
Responsibilities
• Plan daily operational work with the Mailing Coordinator.
• Manage the warehouse material that will be worked with during the day.
• Keep representatives informed of changes in the operation.
• Ensure that the goals of the mailing and the company are met.
• Verify the information that will be sent by mail before sending it.
• Report the absences and delays of the operators.
• Create documents reporting changes, notices and news about the operation worked.
• Inform the supervisor about all situations that occur in different work shifts.
• Maintain motivation among the operators.
• Prepare the daily operational report to measure production.
Requirements
Bachelor's degree from an accredited university or instead of some equivalent professional certification.
Minimum of 1-3 years of experience in supervision, production, and similar functions.
Available for rotating shifts (am, pm), including Weekends and Holidays.
Computer Knowledge programs, MS Office and applications.
Competencies
Excellent organizational and leadership skills with problem-solving ability.
Strong motivation and interpersonal skills.
Proficiency with technology, especially computers, software applications, and phone systems.
Capacity with prioritizing and time management.
Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
Team player.
Strong understanding of company products, policies, and services
Excellent verbal and written communication skills.
Work Conditions
Physical demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit.
Work Environment- The work environment characteristics described here are representative of the normal ones for an office environment. Locations area enable with the proper illumination, temperature and materials to carry out the functions.
The normal conditions for an office environment. That of a Contact center environment.
If you thrive in an environment that fosters growth and collaboration with motivated, enthusiastic high achievers, you'll find a fulfilling career with us!
Grupo Ferré Rangel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or veteran status. We encourage applications from individuals of all backgrounds.LinkActiv Group
¡Nada mejor que trabajar en un lugar donde todos realmente CREEN en su propósito!
Nuestra misión es aportar pasión y atención al cliente en cada paso del camino.
La posición Mailing & Fulfillment Team Leader es Full time y Temporary.Job Title:
M&FF Team Leader
Employment Status
Regular, Full Time
Pay Rate Type
Hourly
Exempt/None Exempt:
Non Exempt
Summary
Provide support to the Mailing Supervisor and/or Coordinator in the operation, verify production and quality in the sellers' orders. Maintain control of mail deliveries and clarify doubts. Respond effectively to difficult situations and make the Company's concerns a priority
Responsibilities
• Plan daily operational work with the Mailing Coordinator.
• Manage the warehouse material that will be worked with during the day.
• Keep representatives informed of changes in the operation.
• Ensure that the goals of the mailing and the company are met.
• Verify the information that will be sent by mail before sending it.
• Report the absences and delays of the operators.
• Create documents reporting changes, notices and news about the operation worked.
• Inform the supervisor about all situations that occur in different work shifts.
• Maintain motivation among the operators.
• Prepare the daily operational report to measure production.
Requirements
Bachelor's degree from an accredited university or instead of some equivalent professional certification.
Minimum of 1-3 years of experience in supervision, production, and similar functions.
Available for rotating shifts (am, pm), including Weekends and Holidays.
Computer Knowledge programs, MS Office and applications.
Competencies
Excellent organizational and leadership skills with problem-solving ability.
Strong motivation and interpersonal skills.
Proficiency with technology, especially computers, software applications, and phone systems.
Capacity with prioritizing and time management.
Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
Team player.
Strong understanding of company products, policies, and services
Excellent verbal and written communication skills.
Work Conditions
Physical demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit.
Work Environment- The work environment characteristics described here are representative of the normal ones for an office environment. Locations area enable with the proper illumination, temperature and materials to carry out the functions.
The normal conditions for an office environment. That of a Contact center environment.
Si disfrutas de un ambiente que promueve el crecimiento y la colaboración con personas motivadas, entusiastas y comprometidas con el éxito, ¡tenemos la carrera ideal para ti!