Compensation Type: Hourly

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Compensation: $26.92

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The Communications Technician performs police department dispatch duties to include operating MultiAgency Radio Communications (MARCS) radios, computer-aided dispatch (CAD), security cameras and public safety systems. Receives and responds to calls for service generated from telephone calls, system alarms, and customer interaction. Subject to call-in (24) twenty- four hours a day (7) seven days a week. An employee assigned to this classification works on one of three shifts and may be required to work holidays or evenings outside of scheduled workday. Works varied shifts as assigned and may be required to work overtime.

ESSENTIAL JOB FUNCTIONS

Dispatch

• Operates Computer Aided Dispatch (CAD) and MARCS radios. Receives and respondsto callsforservice generated from telephone calls,system alarms, and customer interaction.
• Enters necessary information in the CAD and dispatches appropriate personnel. Receives and transmits messagesto law enforcement officers, emergency squads, fire departments, and other personnel.
• Monitors radio messages and logs incoming and outgoing calls in CAD, and provides continued communications as needed.
• Accesses and utilizes various law enforcement and college databases and information systems to retrieve, enter, or verify information.
• Operates and monitors safety systems to include fire safety and electronic access alarm systems,security cameras, Public Address(PA)system, and campus emergency notification system.
• Provides customer service to students, faculty, staff, administrators, and visitors of the College. Accepts, logs, retrieves, and returns lost and found property.
• Receives, resolves, or forwards complaints when reported to the police department. Takes and forwards messages to police personnel.

Administrative

• Keeps complete and accurate records and documentation.
• Complies with Law Enforcement Automated Data System (LEADS) and the Ohio Law Enforcement Gateway (OHLEG) rules and regulations and assists with LEADS and OHLEG audits.
• Maintains confidentiality of sensitive information.

Community Engagement

• Collaborates with other campus and non-campus partners to identify and develop solutions to safety and security issues.
• Participates in various campus events and activities that promote campus safety.
• Engages in public contact via telephone, e-mail, or in-person to take complaints, answer inquiries and provide assistance.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Full time

Fraternal Order of Police

40

Additional Information

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• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

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