Your job is more than a job.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

Patient Safety:

• Facilitates the reduction of preventable harm by facilitating safety and quality teams.
• Trains and educates leaders, managers and frontline staff on patient safety.
• Implements evidenced based practices to reduce harm in coordination with clinical teams.
• Reviews incident reports and follows-up as needed.

Quality Improvement:

• Develops performance improvement project charters, timelines, PDSAs and key deliverables.
• Assists with development of performance improvement indicators and serves as a resource for plans to improve compliance of the identified indicators.
• Acts as an education resource to healthcare workers and medical staff.
• Facilitates multidisciplinary teams to reduce the incidence of hospital acquired conditions.
• Executes OPPE/FPPE processes in accordance with system-wide policies to maintain regulatory and accreditation standards

Quality/Safety reviews:

• Performs data abstraction for quality, drug review, adverse drug reactions, mortality, HACs, outpatient medical record review(as assigned) and all other approved indicators.
• Prepares summaries for presentation to physician reviewer, enters data into computer for statistical compilation, information retrieval and tracking.

Clinical Resources:

• Assists in developing/revision of clinical policies and serves as a resource in ongoing development of job descriptions and competencies.
• Works with the EPIC Team to ensure standard compliance and complete medical records.

Risk Management:

• Assists with risk assessments by obtaining witness statements, chart review, investigation and action plans.

Regulatory Standard Compliance:

• Coordinates compliance with all hospital departments for the regulatory agencies such as Centers for Medicare and Medicaid (CMS), The Joint Commission (TJC), Department of Health and Hospitals (DHH), The State of Louisiana, etc.
• Performs ongoing review of regulatory standards and provides education related to standards.
• Communicates pertinent information on current requirements of the Joint Commission and other accrediting, licensing and reviewing bodies to facilitate preparation for surveys performed by external regulatory agencies.

EXPERIENCE QUALIFICATIONS

2 years of experience in Healthcare, Patient Safety, Quality Improvement, Medical Records, Clinical Care, Revenue Integrity or Data Analysis required

LICENSES AND CERTIFICATIONS

Licensed Registered Nurse through the Louisiana State Board of Nursing

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary     

About New Orleans East Hospital

New Orleans East Hospital, vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 2014, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone. Learn more about New Orleans East Hospital and our Leapfrog “Grade A” Hospital Safety distinction.

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

 

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.