Your job is more than a job

The Clinical Process Improvement Specialist II leads multiple improvement projects concurrently, applying Lean and Six Sigma tools to reduce variation, eliminate waste, and enhance reliability of clinical processes. This role performs data analysis, leads root-cause investigations, facilitates improvement events, and develops sustainable solutions with measurable results. The Clinical Process Specialist II collaborates closely with leadership to support strategic initiatives and ensure standardization across departments.

General Duties

• Lead medium-scale improvement projects, including project scoping, charter development, and execution
• Conduct data analyses tests appropriate for Green Belt level Specialist (trend analysis, control charts, etc.)
• Facilitate structured problem-solving activities with interdisciplinary teams
• Lead workflow mapping, gap analyses, and redesign sessions
• Identify improvement opportunities using data, audits, and observations
• Develop and monitor project KPIs and outcome metrics
• Implement standard work and support sustainment plans
• Prepare and deliver progress reports, presentations, and recommendations to leadership
• Conduct root-cause analyses
• Facilitate Lean events such as kaizen workshops and rapid improvement cycles
• Support frontline staff with change adoption and ensure communication throughout the project lifecycle
• Serve as an internal consultant and resource to departments working on process improvement

Experience Qualifications

• 3-5 years of experience in quality improvement, clinical operations, healthcare project management, or related field.
• Demonstrated experience leading improvement projects.

Education Qualifications

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or related field required.
• Master’s degree preferred.

Licenses and Certifications

• Lean Six Sigma Green Belt certification within 6-12 months of hire
• Certified Professional in Healthcare Quality (CPHQ) or similar certification preferred

Skills and Abilities

• Advanced knowledge of continuous improvement principles (Lean, PDSA, etc.)
• Demonstrated communication and teamwork skills
• Strong attention to detail
• Proficiency in Microsoft Office tools

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

 

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.