S/He will drive compliance goal setting and performance, aligning and coordinating priorities and activities with other legal, internal control and risk management groups. Working with internal groups and external sources (regulators, industry experts, compliance officers, etc.) s/he shall ensure that the Compliance Program is adapted, as appropriate to accommodate the unique regulators, legal, and cultural differences that may exist at the business, region, market and organizational levels. More specifically, s/he will have responsibility for working with other internal and external groups, in: Establishing standards and procedures to manage and mitigate the risk of illegal, unethical and improper conduct. Ensuring these standards are communicated and institutionalized throughout the Company. Monitoring the company’s compliance with these standards and procedures. As the company continues to grow, specifically in international markets, the CCO will play a critical role in ensuring that the expansion is managed carefully from a compliance perspective, and that all regulatory issues in different geographies are considered as part of the strategic planning process. Conduct reviews of Western Union’s existing compliance policies and procedures to identify potential areas of improvement. Based upon informed risk assessments, develop, implement, maintain and revise policies, procedures and systems (at the business unit, regional and market levels) designed to avoid or minimize the risks identified. Working with other internal and external organizations to design and execute (i) broad-based compliance education for new and existing employees and directors that ensures clear communication of relevant ethical, legal and regulatory compliance requirements, and (ii) where indicated, specific training programs based upon the risks associated with employees functions and/or responsibilities. Periodic testing of the compliance program, risk assessments and audits of the program and its process. Supervise and provide oversight of the company’s global Fraud Risk Management program including building strong relationships with law enforcement agencies and regulators and monitoring and reporting key metrics to internal and external sources as required. Supervise day to day implementation and operation of the compliance program. Working with other internal groups, establish and provide direction and management of effective processes to receive complaints from employees of alleged violations of compliance rules, policies, procedures, regulations and laws. Working with other internal groups, establish a system for (i) uniform responses to alleged violations of compliance rules, policies, procedures, regulations and laws and (ii) enforcement of remedial and disciplinary actions as appropriate. Working with global agents, establish effective customer-facing partnering relationships needed to develop and implement a compliance oversight program. Ensure proper reporting of violations of enforcement agencies as appropriate and/or required. Establish and maintain strong working relationships with key outside constituents (including regulators, elected officials and others) to develop clear, consistent, and robust communication. Partner with key internal constituents (including the board of directors, corporate divisions, and business units at the international, national, regional and market levels) and, as appropriate, their global agents to drive, monitor and coordinate compliance activities. Identify changes in applicable rules, regulations, laws, standards and related trends that are relevant to the compliance program. Based upon the changes, make necessary modifications to policies and procedures and ensure changes are communicated in a clear and consistent manner to key internal constituents and, as appropriate, to their global agents. Provide reports on a regular basis and, as directed or requested, keep the Boards of Directors and senior management informed of the operation and progress of compliance efforts. Monitor the performance of the compliance program and related activities on a continuing basis and with periodic reviews, audits, or self-assessments, and, where indicated, take appropriate steps to improve effectiveness of the program. The Person Outstanding academic credentials are required, with an undergraduate degree from a nationally respected institution considered highly desirable. Extensive experience and a recognized national leader in managing AML compliance programs and a thorough understanding of the underlying concepts and requirements of regulated financial services organizations. Experience in regulated business environments, products and services in a variety of financial services environments (e.g., payments and money transfer, banking, charge and credit cards, consumer lending, insurance, asset management, etc.). Understanding of existing and evolving regulatory environments around the world, and key issues (e.g., money laundering prevention). Superior written and oral communication and presentation skills. Adept at creating and championing a vision and articulating it to various groups. The successful candidate will be skilled at both the policy and execution side of the compliance function. S/he must be able to drive implementation of the compliance program throughout the organization. Excellent reputation as leader with regulators and industry leaders.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.