People Solutions Center Operations and Benefits Specialist

  • Galderma Prod Canada Inc.
  • Mumbai
  • 5mo ago
  • Full-Time
  • On-site

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities:

Preferred Languages: English, Chinese, Bahasa Melayu , Indonesian

  • Inquiry Handling
  • Respond to routine and complex employee inquiries related to the employee life cycle, contracts, and data
  • Route specialized or escalated inquiries to appropriate teams or resources
  • Maintain service excellence and confidentiality in all communications
  • Document Preparation
  • Draft and process employment contracts, addendums, and other HR documents.
  • Ensure documentation aligns with legal requirements and internal policies.
  • Collaborate with HR Business Partners for approvals, e-signatures and updates
  • HR Data Management

  • Maintain and update employee records in Workday and local HR systems
  • Ensure data accuracy, consistency and compliance with global and local standards
  • Support data audits and reporting activities.
  • Responsible for updating procedures and work instructions

  • Benefits Administration
  • Implement, execute and maintain HR benefits programs, including health, retirement and other ancillary offerings
  • Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance use of HR data for reporting, analytics and workforce planning.

Required Skills & Qualifications

  • Technical Skills
  • Proficiency in Workday (HRIS) and/or HR case management systems
  • Strong understanding of HR data structures and document workflows
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint)

  • Communication & Service
  • Excellent written and verbal communication skills in English
  • Strong customer service orientation and problem-solving skills
  • Strong interpersonal and communication skills; approachable, service-minded and proactive
  • Ability to manage sensitive information with discretion
  • Organizational Skills
  • Highly organized and able to manage multiple priorities with attention to detail and accuracy
  • Ability to prioritize tasks and manage multiple deadlines
  • Experience working in a fast-paced, service-oriented environment

Preferred Qualifications

  • Bachelor’s degree in human resources, Business Administration, or a related field
  • Prior experience in global HR operations environment as an HR Specialist or in a similar HR role
  • Knowledge of employment laws and HR compliance practices