Every application is reviewed by a member of our team, no AI filters, no automated screenings. Just real people looking for real potential.

New Charter Technologies is seeking a Client Engagement Coordinator to join our growing team. In this role, you’ll play a key part in supporting our Client Advisory Programs — high-level councils, cohorts, and focus groups that give our clients a voice in shaping the future of IT services. You’ll manage logistics, communications, and program operations to ensure every client interaction is impactful, seamless, and aligned with our business goals.

As the Client Engagement Coordinator, you’ll work closely with our Sr. Director of Client Engagement and executive leaders across the platform. This is an opportunity to gain hands-on experience with executive-level programs, strengthen client relationships, and help transform feedback into actionable strategies that fuel growth.

What You’ll Do:

• Coordinate client advisory meetings, including scheduling, agendas, materials, and follow-ups.
• Support pre- and post-meeting communications to ensure clarity, accountability, and strong client engagement.
• Track participation, insights, and outcomes to help drive measurable impact across our programs.
• Assist with broader client engagement initiatives that reinforce New Charter’s Client Engagement Framework.

What We’re Looking For:

• 2–4 years of experience in program coordination, client engagement, or event/project support.
• Strong organizational and communication skills.
• A proactive, detail-oriented mindset and ability to manage multiple priorities in a fast-paced environment.
• Familiarity with the Managed Service Provider (MSP) or Technology Services industry is a plus, but not required.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create program materials, reports, and executive-ready presentations.
• Manage and maintain SharePoint sites for storing, organizing, and sharing Client Advisory resources across New Charter.
• Leverage MS Copilot and Enterprise ChatGPT to draft communications, create summaries, generate client insights, and support ongoing program improvements.
• Salary expected to start at $50,000 a year and up dependent on experience
• Remote in EST time zone is preferred; Tampa Bay area in Florida is a plus but not required.

• We’d love to hear more about why you’re interested in this role. Please include a cover letter with your resume. Applications without a cover letter may not be reviewed

Join us if you’re excited to build meaningful client relationships, contribute to strategic growth, and be part of a company redefining the IT services industry.

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.