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Position Title:

Transfer Mentor

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Working Job Title: Transfer Mentor

Job Title: Education Assistant 1

Department: Educational Success Center

Job Location: Swenson Hall 1025, other campus locations

Pay Rate/Hour: $10.00

Approximate Hours/Week: 0-5

Anticipated Length of Employment: Semester, renewable

Primary Supervisor: Trish Allen

 

Job Summary: The Transfer Mentor provides peer support to incoming transfer students through text-based communication. This mentor ensures transfer students feel welcomed, informed, and connected to campus resources and community. The mentor will engage in regular outreach, answer questions, share helpful tips, and encourage involvement in campus life, all while fostering a supportive and inclusive environment. The mentorship cycle starts at the beginning of the summer, and runs through the end of the spring semester.

Please note: This position may not have consistent or guaranteed weekly hours. Workload will vary depending on student engagement, outreach needs, and program activity.

 

Responsibilities: 

• Initiate and maintain regular text-based communication with assigned transfer students.

• Provide accurate information about campus resources, events, and services.

• Share personal experiences and tips to help transfer students navigate their transition.

• Respond promptly and professionally to student inquiries and concerns.

• Encourage participation in campus activities and academic support programs.

• Track communication and engagement using designated platforms.

• Collaborate with staff to identify student needs and refer them to appropriate services.

• Maintain confidentiality and uphold FERPA guidelines in all communications.

• Attend training sessions and team meetings as required.

• Other duties as assigned

 

Minimum Qualifications: 

• Be in good academic standing

• Ability to work a flexible schedule. Must have patience, sensitivity, and interpersonal skills to work with all students.

• Must be punctual and dependable, and promptly notify supervisor by email of absence.

• Ability to work independently

• Maintain a positive work atmosphere by behaving and communicating in a cooperative manner with all students, co-workers, Educational Success Center staff, and supervisors.

 

Mentor Collective is a texting-based platform offered to all new incoming first-year students that will pair them with a paid ESC Employee who will serve as mentors as part of their first year experience. We anticipate that the majority of students will likely be successful with standard monthly outreach; select students may require additional outreach throughout the year.

 

Eligibility: To be eligible for student employment during the Academic Year, a student must be enrolled at least half time at UW-Superior for the current semester.

 

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

 

About University of Wisconsin-Superior Student Employment

UW-Superior Career Services, in partnership with faculty, staff and employers, provides students and alumni with opportunities and resources to identify career goals and develop life-long career management skills. Vision Statement UW-Superior Career Services strives to be a recognized and valued service to the students, alumni, university and community as the premier provider of career development expertise and programming.

Key Job Responsibilities:

Department:

Compensation:

Required Qualifications:

Preferred Qualifications:

Education:

How to Apply:

Contact Information:

UW-Superior, A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.