KEY RESPONSIBILITIES 

• Partners with the Director of Operations (DOO) in identifying, interviewing, and onboarding of Clinical Managers (CM) and Care Givers  

• The Director of Nursing may be required to serve in the absence of a Director of Nursing over another branch either in person or via telecommunications device when needed.   

• Provides leadership, training, guidance, and mentoring to the CM’s  

• Collaborates with the Family First leadership teams and the compliance committee in identifying, developing, and the delivery of consistent clinical information  

• Ensures that the competency program is followed and provides educational support for the clinicians as needed for skills development  

• Promotes employee engagement and retention  

• Participates in the development and review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standards  

• Oversees the quality assurance performance improvement (QAPI) program for each assigned agency  

• Identifies clinical and quality metrics trends and ensures that appropriate corrective action is implemented.  

• Responsible for the coordination and oversight of all plans of correction and quality initiatives  

• Partners with the Director of Operations (DOO) to lead cohesive teams toward common goals  

• Assists management with the development and implementation of new products and services  

• Maintains professional, supportive, and responsive interpersonal communication skills 

• May be required to support mergers, acquisitions and integration projects.  

• Performs other duties as assigned  

ROLE QUALIFICATIONS 

REQUIRED 

• RN Nursing Degree.  Unencumbered RN License in the state of employment or Multi-State through the Enhanced Nurse Licensure Compact where recognized. 

• Registered Nurse with at least 1 year of supervision as an RN  

• Working knowledge of home care regulatory and federal requirements  

• Proven customer service skills, sound independent judgment, initiative and solid organization and time management skills required  

• Strong computer skills to include Microsoft Office Suite  

• Valid driver license with proof of insurance. 

• Ability to travel to Family First office locations and patient homes throughout designated area 

• Clear background screening. 

• Must provide valid and current CPR card/certificate that includes in person instructor led hands-on skills check. 

• Clear Hep B Screening and Clear TB Screening  

STATE SPECIFIC REQUIREMENTS: 

PREFERRED 

• Forward thinker with the ability to be creative and “think outside the box”  

• Excellent organization, problem-solving, decision-making, presentation, and communication skills  

• Possess outstanding leadership, teaching, and training skills  

WORKING CONDITIONS/EQUIPMENT USE 

• Position is stressful in terms of meeting deadlines.  

• It is primarily a desk job which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.  

• It requires minimal lifting of office records and printouts.  

• Travel may be required by car or airplane to local, out-of-town, or state seminars, conferences, meetings or other branch office locations.  

• Must ability to read 12 point and larger type, communicate clearly and be able to hear adequately on the telephone with no more than an amplifier. 

PAY PHILOSOPHY:

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location.  The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.  Some roles at Family First Homecare have a corresponding compensation plan which may include a bonus at rates that vary based on multiple factors set forth in the compensation plan for the role.

KEY DETAILS:

**This position requires the employee to work in the office Monday through Friday during core business hours.** Core business typically fall between 8:00 am to 5:00 pm with some flexibility with start and end times. 

We value your hard work, integrity and commitment to providing the highest quality care to our patients and the communities we serve.  We put people first by offering you benefits that support your life and well-being.  Below you will find a snapshot of the benefits that you enjoy as part of your role:

• Private Health Care Plans: (Medical, Dental, Vision and Health Savings Account (HSA) with an employer matching contribution 
• Voluntary Benefits: (Accident Insurance, Critical Illness, Hospital Insurance, Additional Voluntary Life Insurance, Long-Term and Short-Term Disability)  
• 401(k) Retirement Plan and Company Matching Contributions 
• Paid Time Off (PTO) 
• Paid Holidays
• Employee Assistance Program (EAP) for Employee and Family 
• Weekly pay with direct deposit
• myFlexPay – Payroll card allowing you to have your wages deposited directly on to your card
• W2 employee
• Professional development with a rapidly growing organization
• Opportunities for promotions and upward mobility
• Employee Referral Bonus Program
• *Eligibility requirements apply.

JOB DESCRIPTION DISCLAIMER:

This job description is an overview of the duties and responsibilities assigned to the role identified below.  It is not intended to cover every work assignment the job may have, but rather to cover those work assignments which are essential, predominant, and recurring. Responsibilities and duties may change, or new ones may be assigned at any time, with or without notice.

Family First Homecare is an equal opportunity employer.  We will not tolerate discrimination on the basis of race, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.