Essential Functions of the Job: [Other duties may be assigned.] 

• Answers patient telephone calls, schedules appointments/referrals. 

• Verifies and records patient insurance information 

• Creates a welcoming environment for patients and visitors by greeting them when they enter our clinic. 

• Prepares patient for vision examination; assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus. 

• Instructs patients in care and use of glasses or contact lenses. 

• Assists patients in frame selection, adjusts and repairs glasses and modifies contact lenses. 

• Checks in glasses for accuracy, completeness, defects.  Notifies the patient when glasses are in. 

• Notifies providers and patients of order delays or concerns. 

• Maintains inventory of materials and cleans instruments. 

• Knowledge of payment policy, explains and collects payment from patients. 

• Maintains records, performs bookkeeping, correspondence and filing. 

• Participate in training regarding Customer Service, HIPAA, Business Etiquette, Forms, and Department Flows and ensure compliance in day to day operations. 

Qualifications and Education Requirements 

• High School Diploma or equivalent. 

• Certificate of completion from The American Optometric Association or three months related experience and/or training; or equivalent combination of education and experience.   

Benefit Statement

For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:

• Medical and dental insurance

• Employer paid group term life and disability

• Employer contribution toward Health Savings Account

• Flexible Spending Accounts

• Paid Time Off (PTO), Paid Holidays and Paid Leave Bank

• 403(b) with a 4% employer match

Various voluntary benefits:

• Vision Insurance

• Supplemental Life, AD&D and Disability

• Tuition reimbursement

• Health and Wellness reimbursement program

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Partner of HRSA/NHSC loan repayment program

Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.

NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

All offers of employment are contingent upon successful completion of a criminal background check and references.