Royal Dutch Gazelle brings together the joy of cycling with a rich heritage of quality, innovation, and craftsmanship. Founded in the Netherlands in 1892, cycling culture and community are part of our company’s DNA. Today, we are proud to be a market leader in Europe, and excited to be expanding our business across the globe, sharing our love and passion for bikes with more people.

We employ over 450 people at our own factory in the Netherlands, and produce over 300,000 bikes a year. Our “Royal” title, awarded to us by Princess Margriet in honor of our 100th anniversary in 1992, is a source of great pride; this distinction further serves to cement our commitment to innovation, sustainability, and our relentless pursuit to make cycling more enjoyable and accessible for everyone.

In 2017, we established Gazelle Bikes North America to bring Dutch cycling culture and bicycles across the Atlantic to a completely new group of riders. Based in the outdoor hub of Santa Cruz, California, the aim of our rapidly growing, dynamic team is to introduce as many people as possible to the benefits and joys of riding like the Dutch. Electric bikes will revolutionize the way we move. Gazelle believes (electric) bikes are a healthier, joyful and environmentally positive way of transportation.

With the beautiful backdrop of the coastal, redwood-dotted mountains and the majestic Pacific and a range of roads, trails, and paths to explore, we couldn’t have picked a better spot to embark on this mission. Ready to join us?

This role will require you to be onsite at Gazelle’s Warehouse in Santa Cruz, CA five days/week.

Please Note: The primary responsibilities of this position will be warehouse receipt and fulfillment with occasional bicycle mechanic work. The ideal candidate will have a bicycle mechanic background and a desire to support the operations of an internationally distributed bicycle brand.

Overall Duties and Responsibilities include the following (other duties may be assigned):

• Fulfillment: Pick, pack and ship warranty parts, accessories, bikes and marketing materials to dealers. Ensure KPIs for order fulfillment are met. Local delivery of bicycles and materials occasionally required.

• Inventory: Maintain organization in the warehouse by following best practices for stocking parts and accessories, performing quarterly physical inventory counts, managing location / bin assignment in SAP and receiving materials via SAP MIGO.

• Shipping & Receiving: Run daily outbound order reports from SAP, pack and book shipments via appropriate FedEx or LTL carrier portal.

• Supplies: Order, organize and maintain stock of shipping supplies

• Facility: Support efficient warehouse operations by maintaining clean and orderly shipping, receiving, and workshop areas. Take out trash, recycling and cardboard to the collection area and manage dump runs as needed.

• Support: In collaboration with the warehouse manager, act as a lead in daily operations towards newer and less experienced staff. Assist in training and onboarding of new employees in systems and processes.

• Record keeping & Reporting: Ensure warehouse SOP documents are up to date and filed in a shared digital location. Generate regular shipping and inventory reports via SAP for management to review.

• Service: Assemble/disassemble, diagnose, repair or rework electric bicycles

• Safety: Maintain Safety First standards. Ensure compliance with safety and regulatory standards within the warehouse, as well as perform monthly safety inspection checks.

• Additional Duties as assigned by manager

Competencies and Requirements:

• Experience with daily processing of domestic shipments, LTL and parcel

• 2-3 years of experience working in a warehouse environment specifically within shipping and receiving

• Experience with Google Suite, FedEx and CH Robinson portals

• Ability to maintain a high degree of accuracy in order fulfillment and inventory management

• Bicycle mechanics experience a plus

• Willing to learn and take on new challenges

• High school diploma or GED required

• Experience operating a fork lift

• Valid driver’s license and ability to operate a company vehicle up to 22ft. in length

• Must have an ongoing clean DMV background check

• Must be willing to lift, push, and pull freight loads over 75 pounds

• Love of bicycles and passion for quality work

• A physical will also be required to be passed before an offer is made

Language Skills: Ability to read, comprehend, and explain documents in English. Effectively communicate verbally and in writing, in English.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the overall duties and responsibilities of this job.

Hourly Pay Range: This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $26-$28/hr.

Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the overall duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand, walk, use of hands and fingers, handle, or feel, reach above head with hands and arms, lift, push, climb, stoop, kneel, crouch, and/or crawl, pull, talk and hear. The employee must lift and/or move up to 75 pounds. Vision may be corrected within normal range. The noise level in the work environment is quiet.