Who we are looking for:

First Eagle is seeking a Systems Engineer to participate in the support, maintenance and overall operations of a Windows-based infrastructure environment to ensure the stable operation of the organization’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, e-mail system and messaging infrastructure, desktop infrastructure and system and production administration. This person will be part of the Technology Infrastructure Group. 

What you will do:

Strategy & Planning

• Work with team to design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements

• Work with team to develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management

• Participate in the development of IT strategies in collaboration with the IT team

• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts

• Be a key part of the team that develops the long-term vision, strategy, and roadmaps for storage and database servers across the organization in conjunction with company objectives

• Work closely with operations, project management, application development, and network security teams to develop scalable, maintainable, consistent, and highly available storage architectures that meet business objectives and set relevant service-level agreements

Operational Management

• Work with other IT members to manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including servers, storage, virtualization, security, cloud, and so on

• Assist in defining hardware and software standards in conjunction with business owners and stakeholders

• Test systems and storage performance and provide performance statistics and reports; develop strategies for maintaining infrastructure

• Practice IT asset management, including maintenance of component inventory and related documentation

• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems

• Design and perform systems and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies

• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records

• Ensure compatibility and interoperability of in-house computing systems

• Monitor and test system performance; prepare and deliver system performance statistics and reports

The qualities you should have:

• Undergraduate degree in computer science or related field preferred

• 5+ years of related experience

• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.

• Hands-on experience in troubleshooting hardware.

• Experience in interpreting the applicability of local and federal laws/regulations to company operations.

• Design, configure, test and implement all server hardware, including the operating system and third party applications

• Advanced knowledge and experience with

  • Cloud systems, including IaaS and SaaS

  • SQL Server and Clustering

  • Microsoft Windows Server, Active Directory, and Group Policy

  • Windows administration, clustering, monitoring, and troubleshooting

  • Enterprise Anti-Virus, malware, and spam solutions

  • Application, file (including SAN storage environment) and print servers

  • Virtualization and Remote Access

  • Enterprise deployment and migration tools

  • Server management and scripting

  • Backup solutions

• Solid teamwork skills and work ethic; a collaborative work style is essential

• Resourceful, well organized, highly dependable, and efficient

• Keen attention to detail

• Proven analytical and problem-solving skills

• Strong customer service orientation

Base Salary range: $100,000 - $130,000. In addition, this role is eligible for an annual incentive bonus. Compensation may vary based upon, but not limited to – the individual's skills, experience, qualifications, and internal equity. 

We value our people and offer a broad range of benefits. We provide generous paid time-off, medical/dental/vision healthcare plans, 401(k) retirement and profit-sharing plans, a flexible/hybrid work environment, “dress for the day” flexible work attire, and many more great benefits. For more information, please refer to our First Eagle Benefits website.

First Eagle Investments and their affiliates and subsidiaries, including First Eagle Alternative Credit and Napier Park Global Capital, is an Equal Opportunity Employer.  Equal Employment Opportunity has been, and will continue to be, a fundamental principle at First Eagle, where employment is based upon personal capabilities and qualifications without regard to race, color, religious belief, including dress and grooming practices, sex, sexual orientation, gender identity, gender expression, age, national origin, marital status, citizenship, disability, veteran status, pregnancy, breastfeeding or medical conditions related to breastfeeding, status as a victim of domestic violence, sexual assault, or stalking, or any other basis protected by applicable federal, state or local law, genetic information or characteristics (or those of a family member), or any other protected characteristic as established by law.