Classification

Minimum Pay

Compensation will be commensurate with the level of the position, education, and experience.

JOB DESCRIPTION SUMMARY

ESSENTIAL POSITION FUNCTIONS:

• Reviews and maintains the graduation application process to include evaluating student records and program plans, verifying degree requirements, confirming degree completion, and assisting with Graduation Database needs.
• Leads and coordinates training for Registrar’s Office staff on graduation processing, degree audits, transcript workflows, and related procedures.
• Manages the Degree Audit System including catalog rollovers, monitoring curricular changes, testing system upgrades, researching new functionality, and providing training to users.
• Assists with the transfer credit process as needed, including reviewing transcripts, posting credits, and maintaining the Transfer Evaluation System.
• Supports the review and processing of reverse transfer degrees and communication with reverse transfer partners.
• Oversees and assists with obtaining course descriptions and syllabi from other institutions when required.
• Processes grade changes, assists with grade resolutions, and supports quarterly grade processing.
• Processes work experience and academic certification posting.
• Assists with preparation and execution of the annual graduation ceremony.
• Serves as Webmaster for departmental pages and SharePoint content.
• Assists with grade-related forms such as Academic Amnesty and audits.
• Participates in special projects assigned by the Associate Registrar and Registrar.
• Consistently attends work, activities, and assigned functions.

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience using a Student Information System, especially Colleague.
• Experience building and maintaining degree audits within Colleague.
• Experience using a document imaging system.
• Experience working with databases and Microsoft Access.
• Strong computer skills with Microsoft Office and related applications.
• Strong planning and organizational skills with attention to detail, accurate analysis, decision-making ability, and the capacity to work independently.
• Ability to initiate projects and complete them.
• Ability to maintain confidential information.
• Strong written and oral communication skills, including spelling, grammar, and editing.
• Ability to maintain professionalism, patience and cooperation in fast-paced or stressful situations.
• Troubleshooting and problem-solving skills.
• Ability to work with a wide variety of clients and colleagues.
• Ability to manage and prioritize multiple tasks.
• Ability to work effectively in a team environment.
• Ability to maintain accurate records.
• Ability to use office equipment including computers, copiers and fax machines.
• Ability to work effectively and respectfully with people from various cultures and backgrounds.
• Strong analytical skills.
• Ability to function both independently and collaboratively.
• Ability to meet deadlines.

MINIMUM QUALIFICATIONS FOR EDUCATION AND EXPERIENCE:

• Bachelor’s degree.
• Proficient experience with Microsoft Office products, including SharePoint required.
• Experience working with highly detailed or confidential information required.
• Three (3) years of full-time work-related experience in a Records office, preferably at a post-secondary institution.
• Equivalent combination of education and/or work experience considered.
• Must pass a background check.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.