ROLE EXPECTATIONS

Responsibilities include, but are not limited, to the following:

• Maintain exceptional customer service at every interaction.
• Perform clerical duties, including processing of paperwork within the Business Center.
• Maintain an effective, organized system for package storage and handling.
• Operate forklift and similar equipment to move inbound / outbound packages.
• Assists with processing financial transactions using a Point-of-Sale terminal (POS), including handling cash and making change
• Ensures confidentiality of customer data and careful handling of documents and packages
• Follows Business Center’s standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
• Perform other reasonable duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not have direct supervisory responsibilities.

REQUIREMENTS

• Strong organizational skills.
• Proactive with attention to details.
• Excellent written and oral communication skills.
• Able to set priorities, work schedules, and meet department deadlines.
• High School Diploma or GED (required)
• At least 21 years of age.

PREFERRED

• 1-2 years’ experience in a similar position.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

ERTCERTIFICATIONS, LICENSES, REGISTRATIONSIFICATIO

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up to 50-75 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.