Job Description

SUMMARY:

The Associate Bursar is responsible for the direct supervision of the Student Accounts Office. This position monitors the collection of all student tuition and fees, working with students, parents, University staff/faculty and outside organizations. Provide leadership and direction for student account services related to counseling students and families on financing/payment options, financial clearance, invoicing, collections, and compliance with internal and external policies and regulations. The Associate Bursar assists the Bursar with planning in relation to the Student Accounts area, is responsible for contributing to the development and implementation of new initiatives; development of policies and procedures managing staff; and playing a role in identifying opportunities for improvement.

WORKING CONDITIONS/PHYSICAL EFFORT:

• Office environment
• Light lifting
• Monday – Friday; 8:30 am – 5:00 pm
• Flexibility to work occasional evenings, weekends, and/or overtime during key periods

QUALIFICATIONS:

• Microsoft Office Suite
• Excellent oral and written communication skills
• Ability to interact with students and parents in stressful situations while maintaining a professional demeanor
• Strong attention to detail and accuracy
• Diplomacy, empathy and tactfulness
• Analytical skills
• Excellent problem solving and conflict resolution skills
• Ability to make independent decisions
• Organized
• Team Player
• Ability to multi-task, prioritize and research

EDUCATION & EXPERIENCE: 

• Bachelor’s degree and 5 or more years of accounts receivable, collection and customer service experience
• Banner experience a plus

WORK HOURS:

Work 10-15 hours a week

SALARY STRUCTURE:

Pay Grade 7 (Hiring Range $54,413.00 to $72,093.00 annually)