Quality Manager
- LE001 Richmond Medical Center
- Richmond University Medical Center (Staten Island, NY)
- 6mo ago
- Full-Time
- On-site
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Quality Manager will be responsible for utilizing Meditech EHR to improve quality processes and outcomes for the HQI demonstration project, The Joint Commission, CMS Core Measures, Value-Based Purchasing, and Partnership for Patients. They will support the Ambulatory Care Performance Improvement program. They will participate in the patient satisfaction program and facilitate the resolution of complaints and concerns, including written responses. They will undertake quality initiatives, audits, risk reduction initiatives in support of the Annual Quality, Risk and Safety Plan. They will play an integral role in Pay-for-Performance initiatives including Q-Hip, United Health Care, Fidelis, etc. They will coordinate with case managers, physicians, nurses, social workers and other health team members to expedite medically appropriate cost-effective care, reduce denials and manage LOS. They will work to ensure that quality improvement and innovation work remains focused on the following goals: patient-centeredness, staff vitality, process efficiency and waste reduction, and safe and reliable patient care. They will assure application of a tracking method to monitor progress towards goals by collecting accurate, timely data to display the quality, cost, and service outcomes.
Requirements:
-RN Bachelors required.
-Preferred experience in a clinical discipline for 10 years.
-Prior management or project management skills are required.
-Quality and Utilization Review ex Knowledge of information systems and process improvement techniques is also required.
-Data management and analysis expertise is essential, specifically Excel.
-Ability to effectively manage conflict resolution in all situations, excellent written and oral communication skills.
Salary Range: $115,000 - $130,000
Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!