Systems Engineer III

  • The University of North Florida Board of Trustees
  • Jacksonville, FL
  • 7mo ago
  • Full-Time
  • On-site

Department

Shared Infrastructure Services (SIS)

Compensation

$85,000.00 Annual

 

Job Description

Under the direction of a Manager or above, works to design, develop, support, and maintains the organizations systems infrastructure, including the implementation and design of hardware and

software. Makes updates to system related installation documentation. Performs end-user support. Is capable of working on complex system infrastructure tasks. 

Job Function 

- Investigates alerts and follow established procedures to remediate conditions that do not follow

approved policies and guidelines. 
- Design, develop, and support systems using Microsoft Server, SQL, and Azure infrastructure 
- Design, develop, and support systems using virtualization technologies 
- Coordinates software update services and patch management for systems 
- Works with vendors to coordinate support and warranty services 
- Documents system engineering policies, procedures, and results of tests 
- Maintains and creates new system documentation 
- Assists faculty, staff and students with technical questions related to managed systems 
- Reads and interprets technical manuals 
- Defines problems, collects data, establishes facts, and draws valid conclusions 
- Works with diverse academic, cultural and ethnic backgrounds of University students and staff 
- Other duties as assigned 
 
This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence. 

Marginal Functions 

Attends meetings, utilizes staff resources when situations require additional expertise, serves on committees, task forces and work groups. 

 
Departmental Requirements

- Excellent verbal and written communication skills 

- High quality customer service skills 

- Must be a self-starter, driven, and able to manage multiple deadlines in a fast-paced environment 

- Experience with server operating systems, virtualizations platforms, system utilities, automation tools, application security, and management systems 

- Familiarity with Change Management process as it relates to cyberinfrastructure 
 
Supervision Exercised

None 
 
Supervision Received

This position requires occasional verbal and/or written direction in several aspects of the work. The supervisor shall ensure that the incumbent is aware of and adheres to state, board of trustees,

university, and departmental policies. 

Level of Public Contact 

Moderate. The incumbent interacts with vendors, other IT staff, and non-IT staff. The incumbent may be called upon to serve on intra- and inter- institutional groups and committees and may be called upon to deliver oral or written presentations as directed by management. 
 
Monetary Responsibility 

The incumbent assists in the preparation of budgetary estimates. 
 
Policy-making and/or Interpretation

The incumbent shall recommend and implement policies and procedures necessary to effectively

administer Microsoft cloud and on-premises services. 

Program Direction and Development

This position will influence strategic technology decisions for the department and will participate in the prioritization and resource allocation necessary for successful project planning and

implementation. 

 
Statement of Responsibility for Confidential Data

The incumbent is responsible for ensuring that systems design and operational procedures comply with federal, state, and university statues, guidelines, and policies on confidentiality of information. 

 

Statement of Understanding  

Background Check, Responsible Employee 

Statement of Understanding Definition 

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check. 
 
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual

violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

 

 

Required Qualifications

Nature of Work: Engineer III, under the direction of a Manager or above, assists in the design, development and implementation of departmental processes and/or programs. Evaluates and identifies the best solutions for the organization. Maintains up-to-date and extensive knowledge of products and technology. May be assisted by Entry/Junior or Intermediate Level personnel. Assignments are broad in nature, requiring originality and ingenuity. Has appreciable latitude for unreviewed action or decision.

Typical Responsibilities: Typical Duties may include, but are not limited to:* Administers, develops, supports and integrates software or hardware systems that provide a variety of functions to the university’s business offices and academic areas.Consult with users to define and refine functional requirements and translate into technical specifications, leading to the purchase or development of software.* Coordinate with client and/or vendors to insure successful testing, documentation and support of purchased or locally developed solutions.* May assist in the preparation & delivery of workshops and training programs.* Evaluates and recommends hardware or software solutions* During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence

Required Qualifications: This position requires either (a) Master’s degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; (b) Bachelor’s degree from an acceptable accredited institution in a directly related area of specialization and six years of experience directly related to the job functions; or (c ) 10 years of direct experience.

 

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

 

 

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.