Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Shift hours: 3 AM to 11: 30 AM

Location: Evanston Hospital

POSITION SUMMARY:

The Off-Site Linen Distribution Technician is responsible for carrying the client’s linen requirements throughout the facility ensuring that the client’s needs are met in a timely manner. Primarily responsible for the transfer of clean or soiled linen, to designated areas of the facility in such a way as to avoid any chance of cross-contamination. Demonstrates company values, by exceeding the client’s and team's expectations. Serves as the first point of contact between the company and the client.

ESSENTIAL FUNCTIONS:

• Ensure the proper transportation of clean linen in covered carts to designated areas.
• Ensure the collection of soiled linen from various locations and its transportation in covered carts to its designated areas.
• Verify the quantities of linen to be delivered.

• Perform linen inventory as required.
• Resolve client issues.
• Communicate effectively with the supervisor regarding potential client issues and linen quality concerns.
• Build and sustain great customer relationships by providing customer support and by working with internal resources to solve customer issues.
• Uphold quality standards.
• Help maintain the department in a clean, orderly, and safe fashion.
• Adherence to established procedures and requirements of the institution.
• As needed, operates equipment, and performs duties related to the successful operation of the department.
• Understand, observe, and adhere to all safety procedures and policies.
• Performs general clerical duties such as typing, answering phones, etc.
• Adhere to Joint Commission Standards.
• Assist and perform other duties as assigned.

QUALIFICATIONS:

• High School or GED
• 1 to 2 years of experience in the health care, manufacturing or similarly situated industries.
• Solid customer relations and service skills.
• Strong interpersonal and communication skills.

• Positive “can do” attitude with the ability to lead.

• Ability to work in a fast-paced environment.
• Ability to stand for long periods of times, walk, bend, stoop, twist, and reach for various items.
• Ability to operate laundry equipment, carts, and storage and dispensing mechanisms
• Able to keep the court and stack individual items into carts.
• Ability to lift to 35 pounds.
• Ability to push or pull a cart that may weigh up to a minimum of 400 pounds.
• Willingness to work evenings, night shifts, weekends, and holidays.
• Must be comfortable with giving and receiving open feedback.

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA) 
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services? 

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. 
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.