Always Compassionate Health provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Title: Intake Coordinator

Division: PCS/Private Pay

Salary Range: Starting at $62,000

Location: Melville, NY

***The position is based full-time on site (Mon-Fri) at our Melville headquarters.

The Intake Coordinator is based full-time in our Melville, NYoffice and works directly with prospective (private pay) clients and caregivers, as well as othr community partners to provide education and guidance on home care services provided by Always Compassionate Health. Intake Coordinators work closely with referral sources, account managers, clinical team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The Intake Coordinator is responsible for matching new clients with highly qualified caregivers, to ensure services are stablized and there is continuity of care.

Responsibilities:

• Build and maintain relationships with referral sources
• Coordinate start of care; ensure staffing is secured.
• Refers to scheduling department need for ongoing coverage needs
• Reports back to referral source status of start of care
• Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in employee assigned to case and any unsatisfactory performance

Qualifications:

• Experience with intake/admissions in a home care setting strongly desired
• Working knowledge of health insurance benefits and entitlements
• Experience with staffing/scheduling services and/or appointments
• Ability to work in a fast-paced environment
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail with problem solving skills
• Strong customer service background

Benefits:

• 401(k)
• Health Insurance
• Dental/Vision
• Aflac
• Paid time off

Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.