Summary

Responsible for placing animals in adoptive homes through responsible matchmaking, counseling, and providing exceptional customer service to prospective adopters.

Pay Range: (Depending on qualifications and experience)

Work Schedule: TBD

Essential Duties and Responsibilities

• Assist prospective clients in selecting animals for foster/adoption, preparing related paperwork, and providing information on pet examinations, adoption benefits and relevant policies and procedures.

• Stay updated on animal inventory to ensure suitable matches between animals and adopters.

• Ensure all adopted animals are up to date on vaccinations, preventions, and any current medications are filled and provided.

• Take photographs, write bios for adoptable animals, and upload to the shelter database; Help prepare marketing materials, newsletters, and email blasts for the adoption program.

• Manage adoption-related email inboxes and phone lines, answer questions about available animals, and schedule meet-and-greets.

• Assist with animal care duties as needed; Clean assigned areas daily and maintain cleanliness of animal pods and public areas during adoption hours.

• Record payments for adoptions, donations, and merchandise, enter accurate information and maintain confidentiality of customer and donor information.

• Other duties as assigned.

Minimum Qualifications

• High School Diploma or GED.

• Must have animal handling and training experience.

• Ability to work with cats, dogs, and other pet species.

Physical Requirements & Work Environment

• Regularly required to use hands and fingers, to talk and hear, stand, walk, sit, reach, stoop, kneel, crouch, and lift/move up to 50 pounds.

• Requires close, distance, peripheral vision, depth perception, and focus.

• Possible exposure to odors, airborne particles, and moderate to high noise levels.

• Ability to work over 8 hours a day or 40 hours a week, adjust hours for training schedules, and drive to different locations as needed.