Job Title

Application Analyst I/Application Analyst II

Department

IT Application Architecture and Operations

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

Application Analyst I: $50,500 / Application Analyst II: $58,500

Position Salary Maximum

Application Analyst I: $60,500 / Application Analyst II: $66,500

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Screening Date

2025-07-29

Job Description Summary

Shape the Future of Technology at Miami University

About Miami University
A nationally recognized public institution, Miami University is dedicated to student-centered learning, academic excellence, and advancing knowledge for the benefit of society. We are committed to fostering an environment that celebrates diversity, cultivates equity, and promotes inclusive excellence.

Position Summary
Are you a technology enthusiast who thrives on solving complex challenges and contributing to meaningful initiatives? Miami University invites you to join our dynamic and collaborative team as an Application Analyst I/II. In this pivotal role, you will support mission-critical systems, swiftly respond to technical incidents, and drive operational excellence across the University’s technology landscape.

At Miami, you will find a vibrant professional community, exceptional benefits—including healthcare, dental, retirement plans, tuition reimbursement—and an environment committed to balancing work and life.

Opportunities for Advancement
The Application Analyst I/II role is designed as an entry point to more advanced technical and leadership positions within Miami University’s IT Services division, including senior analyst, systems architect, and project management tracks.

Job Description

Application Analyst I

• Dive into troubleshooting application and service issues, with mentorship from experienced colleagues.

• Respond to system health alerts swiftly, ensuring reliability through proven operational procedures.

• Help safeguard service availability after hours during scheduled on-call rotations.

• Drive improvements by collaborating with development teams to implement system changes and service requests.

• Partner with peer teams to triage, troubleshoot, and resolve technical challenges.

• Uphold operational excellence by following and enhancing documented processes and change management practices.

• Own your growth by participating in ongoing technical and professional development initiatives.

Application Analyst II

• Take ownership of resolving escalated software, service, and system issues independently.

• Diagnose root causes behind system alerts and drive corrective actions to completion.

• Identify application defects early and escalate them for resolution proactively.

• Manage operational tasks confidently across Linux and Windows server environments.

• Evaluate service architecture for alignment with operational best practices and recommend enhancements.

• Provide constructive feedback to strengthen system design, scalability, and performance.

• Contribute to operational excellence by expanding and refining internal knowledge bases.

• Remain a reliable part of the on-call rotation to support critical incident response efforts.

• Recommend and implement preventive measures that boost overall system resilience.

Minimum Qualifications:

Application Analyst I:

• Associate's degree earned by date of hire and 0-1 years relevant work experience supporting enterprise systems (OR)
• 2+ years relevant experience supporting enterprise systems

Application Analyst II:

• Bachelor's degree earned by date of hire and 1+ years of relevant work experience supporting enterprise systems (OR)
• Associate's degree earned by date of hire and 3+ years of relevant work experience supporting enterprise systems (OR)
• 5+ years relevant experience supporting enterprise systems

Additional Position Information (if applicable)

Additional details are available in our Prospectus.

This position is open only to individuals authorized to work in the United States on an indefinite basis. This includes U.S. citizens, lawful permanent residents (green card holders), asylumees, and refugees. Individuals holding temporary work authorization (e.g., F-1, J-1/J-2, H-1B/H-4, L-1/L-2, OPT) are not eligible.

Eligible candidates must currently reside in, or be willing to relocate to, Ohio, Kentucky, or Indiana within 90 days of position acceptance.

Required Application Documents

resume, cover letter

Special Instructions (if applicable)

None

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.