Department

Small Business Development Center (SBDC)

Compensation

$45,000.00 to Negotiable Annual

 

General Description/Primary Purpose 

The Data & Systems Analyst enables data informed decision making across the Small Business Development Center by integrating analytics, reporting, and system oversight to support operational effectiveness and demonstrate client and economic impact. The role translates complex data into meaningful insight that guides strategy, performance measurement, and continuous improvement. 

 

Key Responsibilities 

Business Intelligence & Strategic Reporting 

• Data Visualization: Design, develop, and maintain dynamic dashboards and reports using Power BI to visualize key performance indicators (KPIs) for the center, regional trends, and client demographics. 

• Data-Driven Strategy: Extract and analyze complex datasets from multiple operational systems to identify trends, regional economic needs, and operational bottlenecks. 

• Stakeholder Presentation: Translate technical data into clear, accessible formats for center leadership, consultants, and regional stakeholders to guide strategic planning and resource allocation. 

Systems Administration & Database Management  

• CRM Management: Serve as an administrator for the center’s database, ensuring system health, structural integrity, and optimal performance. 

• Workflow Optimization: Evaluate current information systems and implement improvements for data entry, storage, and retrieval processes within the database. 

• Custom Reporting: Build and automate custom reports and dashboards to track daily center operations and consultant engagement metrics. 

• Data Integrity: Conduct regular data audits, cleanups, and validation checks to maintain a high-fidelity database environment. 

Client Impact Assessment & Analytics 

• Performance Tracking: Develop analytical frameworks to evaluate client business metrics before and after consulting interventions. 

• Economic Impact Modeling: Quantify the real-world impact of SBDC services by tracking changes in marketing trends and overall business growth. 

• Predictive Insights: Utilize historical client data to identify patterns in successful business outcomes and provide consultants with data-backed recommendations for future client engagements.

Marginal Functions

• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence and other duties as assigned.

• General administrative duties as assigned.

 

 

 

 

Required Qualifications

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. 

 

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

 

 

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.