Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Senior Director – Transportation Provider Network to join our team. This strategic leadership role is responsible for overseeing all aspects of transportation provider (TP) network operations, including development, contracting, credentialing, onboarding, and readiness. The Senior Director will drive national consistency, market responsiveness, and regulatory compliance across a distributed provider base, while ensuring the delivery of safe, accessible, and high-performing transportation services.

This role…

Transportation Provider Development and Management

• Oversees regional TP leaders to ensure provider coverage and performance across all markets.

• Directs strategies for provider recruitment, retention, performance monitoring, and alignment of capacity with market needs.

• Establishes and monitors KPIs that reflect network health and long-term sustainability.

Credentialing and Virtual Inspections

• Leads the credentialing strategy and operations, including initial approval, recredentialing, documentation compliance, and audit readiness.

• Oversees the virtual vehicle inspection function and team, ensuring accuracy, efficiency, and policy compliance.

• Partners with Compliance to mitigate risk and ensure audit preparedness in alignment with federal, state, and ADA standards.

Centralized Contracting

• Collaborates with Legal, Finance, and operational leaders to develop centralized TP contracting frameworks.

• Leads the creation of a centralized contracting team to harmonize terms, SLAs, and enforcement across regions.

TP-Facing Operational Readiness

• Manages provider onboarding, training, and readiness processes.

• Coordinates with field enablement and implementation teams to ensure smooth transitions and TP engagement aligned with operational leadership.

Leadership and Oversight

• Builds and leads a high-performing team through coaching, talent development, and inclusive leadership.

• Leads with a data-informed, value-driven approach to support transparency and cross-functional collaboration.

• Oversees departmental budgeting and ensures efficient resource allocation aligned with strategic goals.

We are interested in speaking with individuals with the following…

• Bachelor’s Degree in Business Administration or a related field is required.

• Twelve (12) plus years of experience in transportation, operations, or healthcare network management.

• Eight (8) plus years of senior leadership experience, including multi-team oversight and cross-functional collaboration.

• Experience planning and leading strategic initiatives.

• Experience working within ADA compliance frameworks and regulated provider networks.

• Or an equivalent combination of education and/or experience.

• Expert knowledge of transportation network operations, regulatory environments (e.g., ADA, Medicaid), and vendor management.

• Proven ability to lead multi-region operational functions within a matrixed organization.

• Strong strategic thinking, analytical, problem-solving, and communication skills.

• Proficiency in data-driven decision-making and performance monitoring.

• Strong interpersonal skills and stakeholder engagement capabilities.

Salary: $159,900 - $215,900

Bonus eligible based on individual and company performance.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com