Commercial Account Manager
- RSC Insurance Brokerage, Inc.
- Nashville, TN
- 5mo ago
- Full-Time
- Hybrid
We are looking to add an experienced professional to our growing team in
Nashville, TN with a strong background in A&E / Professional Liability driven
risks. If you have a deep understanding of these unique coverages and
passionate about delivering tailored solutions to clients, we want to connect.
The Account Manager’s main responsibility is to manage daily client service
needs for a designated book of business, which may be overseen by a Produceror Account Executive responsible for service, placement, and business
development. This role involves extensive use of system tools and frequent
client communication via email or phone. The Account Manager must strictly
adhere to corporate procedures, including maintaining data integrity within the
system of record. As a key part of the client team, the Account Manager
also provides guidance to third-party vendors managing aspects of the account.
Your Impact:
Client management, Client Service, Client Accounting, Carrier & Wholesaler Relationships, and Corporate Citizenship:
• At the direction of the Producer or Account Executive, participate in renewal strategy including discussion of the markets to approach, claims reviews and
exposure gathering.
• Manage a renewal book of business, including creation of submissions,
supporting the placement process, including Proposals and Binding.
• Primary recipient of daily questions or changes from the client or forwarded by the Prod/AE.
• Work with Associate Account manager or 3rd party vendor to issue
Certificates, Invoices, policy/endorsement/audit checking
• Submitting and managing changes to the carrier per the client’s request
• Update the system of record to properly reflect conversations,
communications and policy documentation
• Responsible for setting up the policy in the system of record to properly
reflect all pertinent information for billing
• Responsible for request for invoice on an agency bill policy within the
corporate guidelines
• Timely response to accounting when requests for information are made.
Such as carrier discrepancies, application of cash, etc.
• Align RSC with our partner carriers and intermediaries so that renewals are
placed with ideal markets
• Implementation of the “Fewer & Stronger” market consolidation initiative.
Leveraging the RSC buying power and ensuring the best terms and conditions for the client
Successful Candidates Will Have:
• 2+ Years of experience in a Property & Casualty brokerage environment
• Knowledge of Property & Casualty business
• Ability to follow process and procedures guidance
• Analytical and problem-solving abilities
• Ability to display tact and poise under pressure when working through issues
• Good communication, interpersonal, and negotiation skills
• Ability to work efficiently in teams
• Hold, or willing to obtain, Insurance licenses as required by the Company
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for
property & casualty, employee benefits, private client services, as well as
consulting services and financial & wealth solutions. With more than 30
specialty practices, Risk Strategies serves commercial companies, nonprofits,
public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,500 employees as part of
the Accession Risk Management Group family of companies.
Industry recognition includes being certified a Great Place to Work and on the
Inc. 5000 list as one of America’s fastest growing private companies. Risk
Strategies is committed to being good stewards for our company, culture, and
communities by having a strong focus on Environmental, Social, and
Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
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