It’s a great time to join Velcro Companies!

Essential Duties and Responsibilities

• Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s.

• Manage Salesforce opportunities and project milestones with accuracy and urgency.

• Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps.

• Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service.

• Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline

• Support customers with Technical Data Sheets, test requests, samples, and any documentation required.

• Align any issues or special requirements with account owner and/or commercial leadership.

• Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions.

• Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.).

• Monitor risks and bottlenecks in transition plans and escalate promptly.

• Prepare reports, dashboards, and summaries for leadership on customer progress and open actions.

• Support commercial leadership with additional tasks as required.

Required Skills & Experience

• Experience in Inside Sales, Customer support, or technical sales environment (industrial or manufacturing experience a plus).

• Strong proficiency with Salesforce, including opportunity management, project tracking, and reporting.

• Ability to hold professional commercial conversations with customers and represent the company confidently.

• Experience in sales support, account coordination, project management, or customer-facing operations.

• Strong organizational skills with the ability to drive activities independently across multiple stakeholders.

• Excellent communication skills (written + verbal), including summarizing complex changes in simple terms.

• Comfort working in a dynamic environment with evolving priorities tied to manufacturing transitions.

Other Details

• This is a 2-year temporary, part-time assignment.

• The work schedule will be 2 - 2.5 days per week (preferably Tuesday and Wednesday; 8 am - 5 pm).

• Requires availability during core business hours for customer and internal coordination.

• This is an on-site position with some flexibility to work remotely.

OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING

Fostering a culture where people thrive—safely, purposefully, and with opportunity.  At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time-off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development.

Safety is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care.

Health and Welfare Benefits:

Medical and Prescription Coverage (HSA and HRA Options)

Dental Coverage

Vision Coverage

Flexible Spending Accounts

Award Winning Wellness and Incentive Program

Life Insurance

Short- and Long-Term Disability

Business Travel Accident Insurance

Voluntary Accident & Critical Illness Insurance

EAP (Employee Assistance Program)

Retirement Savings Plan

401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting

Time-Off Benefits

Paid Vacation Time

Paid Sick Time

Paid Parental Leave

13 Paid Company Holidays

Other Benefits and Programs

Tuition Reimbursement Program

Financial Wellness Benefit – Smart Dollar®

Employee Recognition Programs

Employee Resource Groups

Charitable or Educational Matching Gift Program

Employee Referral Bonus Program

Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.