POSITION SUMMARY:

Provide technical direction to team members as they support Kroger digital merchandising and data quality objectives. Support best practices for item setup and improving customer’s digital experience.

ESSENTIAL JOB FUNCTIONS:

• This hybrid position will be required to work in our Corporate Office at least two days per week based on your team’s schedule
• Plan and coordinate tasks to ensure accurate and on-time completion. Report any concerns to the Senior Manager
• Provide ongoing feedback and direction to team members
• Execute eCommerce item setup responsibilities between internal teams and suppliers
• Take responsibility for the Not Good to Order Report and ensure submissions are happening to remediate those items
• Monitor system issues and open tickets/work with Kroger Technology and Digital for resolution
• Monitor shared inbox with the analyst to ensure timely responses
• Work with data quality, item setup, merchandising teams and suppliers
• Work with Kroger Technology and Digital Team, Syndigo, Salsify, and 1WorldSync for system support and testing
• Professionally and effectively represent PL Marketing with members of the Kroger company and suppliers.
• Assisting in any special projects as needed

 Must be able to perform the essential functions of this position with or without reasonable accommodation.

MINIMUM POSITION QUALIFICATIONS:

• 4-year degree or equivalent education and experience
• Proficient Microsoft office applications including Outlook, Excel and PowerPoint
• Capacity to learn multiple computer systems and web-based applications
• Understanding of Kroger eCommerce item setup
• Strong leadership, coaching and management skills
• Capability to collaborate with others and contribute effectively to a team
• Expert organizational, analytical and problem-solving skills
• Highly motivated self-starter who can work with minimal supervision
• Ability to effectively craft and deliver a message to senior level executives
• Ability to work under pressure, meet deadlines, prioritize and multi-task

MINIMUM PHYSICAL ABILITIES:

• Must be able to:
  • remain standing/sitting for several hours at a time
  • lift 10-15 lbs. occasionally

DESIRED PREVIOUS JOB EXPERIENCE:

• Data Analyst / Digital Item Setup Analyst
• Digital Merchandising Specialist / Digital Merchandising Analyst
• Administrative support position in an office environment
• Retail or grocery experience

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee
• Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
• Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed