Director of Rooms

  • Embassy Minneapolis
  • The Industrialist Pittsburgh, an Autograph Collection Hotel
  • 1mo ago
  • Full-Time
  • On-site

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Pay Range:

$94,000.00-$120,000.00

JOB DESCRIPTION

Job Title: Director of Rooms                                                           

Department: Front Office                               

Supervision Exercised:  Front Office Manager, Housekeeping Manager, Guest Services Leadership, Laundry, Bell/Valet (where applicable)

Supervision Received: General Manager

MINIMUM REQUIREMENTS

Education

  • Bachelor’s degree in hospitality management or related field preferred.
  • Combination of experience and education will be considered.

Experience

  • 3–5+ years of progressive hotel rooms leadership experience required
  • Previous Front Office or Housekeeping management experience required
  • Experience in full-service hotel environment preferred
  • Knowledge of hotel systems, service standards, and safety practice

Skills and Knowledge

  • Strong leadership and people-management skills.
  • Excellent communication and guest-service abilities.
  • Ability to analyze data and implement performance improvements.
  • Proficiency with computers and hotel property management systems (PMS).
  • Ability to manage multiple departments and shift priorities.

JOB DUTIES

  • Lead, coach, and develop Front Office and Housekeeping teams to deliver exceptional guest service.
  • Oversee room operations, including cleanliness, room readiness, and inventory management.
  • Monitor guest satisfaction, address service concerns, and implement improvement initiatives.
  • Collaborate with leadership on budgeting, forecasting, and cost control for Rooms division.
  • Ensure compliance with safety, security, and brand standards, including proper documentation and operational procedures.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.