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Office Assistant

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Occupational Health

Hours: Full-time/40 hours per week.

Required: HS Diploma

Pay: Based on experience, starting at $16.94

Responsibilities

Assists with batch entry of client billing, Collects chain of custody and CDL drug screens and performs breath alcohol screens, and Audiograms , Collects chain of custody and CDL drug screens and performs breath alcohol screens, and Audiograms , Coordinates patient’s follow-up care for specialists, physical and occupational therapy, and diagnostic studies including attempts to obtain prior authorizations., Coordinates patient’s follow-up care for specialists, physical and occupational therapy, and diagnostic studies including attempts to obtain prior authorizations., Coordinates the EScreen program within the clinic including educating the clinic staff., Offers training and feedback to staff (of staff’s manager) working in locations outside of OM such as the Emergency Department, Walk In Clinics, or outlying clinics that provide drug and breath alcohol screens., Performs initial patient interviews prepares drug-screening charts for resulting, and results drug screens to companies., Performs on-site services for companies such as drug and alcohol screening, pulmonary function screening, Supervisor Training, etc., Performs on-site services for companies such as drug and alcohol screening, pulmonary function screening, Supervisor Training, etc., Performs vision screenings, assists with other procedures based on orders, and provides discharge education and instructions., Prepares charts for discharge to Medical Records., Provides clerical assistance: completes registrations, appointment scheduling , Reports patient’s medical and work status to company health and safety representative and company’s Workers Compensation Carrier if requested., Reports patient’s medical and work status to company health and safety representative and company’s Workers Compensation Carrier if requested.

Requirements

High School (Required)ABR-OE Certification (within 2 years of hire) - Sarah Bush Lincoln, BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, Credentialed Medical Assistant (within 90 days of hire) - Sarah Bush Lincoln

Compensation

Estimated Compensation Range

$16.94 - $26.26

Pay based on experience